1981 Created the concept of the professional Household Manager and coined the term "Household Manager"
1985 Became a nationally recognized private service placement company
1987 Hosted first International Nanny Conference and became a charter member of the International Nanny Association
1988 Developed first approved educational curriculum for personal service and household management
1989 Published first Household Management Text, Mrs. Starkey’s Original Guide to Household Management
1990 Opened first School for Household Service Management in the United States
1991 Featured on the front page of the Life Styles Section, USA Today
1995 Developed the first professional and systematized language for the service profession
1997 Patented the world’s first Service Management System that identifies and manages service expectations
1998 Published Mrs. Starkey’s Nanny Manager
1998 Developed The Household Manager’s Software for the personal service profession
1999 Offered first publication for private chefs, The Alchemy of Cooking
1999 Starkey International was featured on the front page of The New York Times
2000 Published Mrs. Starkey’s Setting Household Standards for Employers
2000 Hosted first international Household Management gathering, Restoring the Art Continuing Education Conference
2001 Starkey Household Management curriculum became an approved military educational program
2002 Incorporated Wine Cellar Management into Household Management Curriculum
2003 Began training Butler and service etiquette skills for the Hospitality Market, Private Clubs, and Luxury Service Hotels
2003 Became an approved GSA Contractor
2005 Household Manager title accepted by the Department of Labor an supported the development of a National Certification in Household Management
2005 Released revolutionary new Service Management Software
2006 Created the industry’s first Personal Assistant Certification Program
2006 Hosted for the industry, the development of the International Association for Private Service Professionals
2006 Celebrating our 25th year in the industry
2007 Prominently featured in the Wall Street Journal’s publication Richistan by Robert Frank, about the development and growth of the Luxury Market
2008 Graduated Class 100!
2008 Featured in London Times and French TV
2009 Development and re-release of StarkeyHQ© Service Management Software – Managing the Business of Private Service
2009 Featured in The Costco Connection
2009 Featured in Forbes Magazine and The Today Show
2010 Development of Starkey Guardians, Customized Estate and Executive Protection Service
2010 Created specialized student loan program in cooperation with Restoring the Art for Potential Students needing financing
2010 Invited to provide Luxury Service in Asia for the High Net Worth
2010 Created Certified Private Service Sommelier Program



