Starkey International Institute for Household Management

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Starkey Milestones

1981 Created the concept of the professional Household Manager and coined the term "Household Manager"

1985 Became a nationally recognized private service placement company

1987 Hosted first International Nanny Conference and became a charter member of the International Nanny Association

1988 Developed first approved educational curriculum for personal service and household management

1989 Published first Household Management Text, Mrs. Starkey’s Original Guide to Household Management

1990 Opened first School for Household Service Management in the United States

1991 Featured on the front page of the Life Styles Section, USA Today

1995 Developed the first professional and systematized language for the service profession

1997 Patented the world’s first Service Management System that identifies and manages service expectations

1998 Published Mrs. Starkey’s Nanny Manager

1998 Developed The Household Manager’s Software for the personal service profession

1999 Offered first publication for private chefs, The Alchemy of Cooking

1999 Starkey International was featured on the front page of The New York Times

2000 Published Mrs. Starkey’s Setting Household Standards for Employers

2000 Hosted first international Household Management gathering, Restoring the Art Continuing Education Conference

2001 Starkey Household Management curriculum became an approved military educational program

2002 Incorporated Wine Cellar Management into Household Management Curriculum

2003 Began training Butler and service etiquette skills for the Hospitality Market, Private Clubs, and Luxury Service Hotels

2003 Became an approved GSA Contractor

2005 Household Manager title accepted by the Department of Labor an supported the development of a National Certification in Household Management

2005 Released revolutionary new Service Management Software

2006 Created the industry’s first Personal Assistant Certification Program

2006 Hosted for the industry, the development of the International Association for Private Service Professionals

2006 Celebrating our 25th year in the industry

2007 Prominently featured in the Wall Street Journal’s publication Richistan by Robert Frank, about the development and growth of the Luxury Market

2008 Graduated Class 100!

2008 Featured in London Times and French TV

2009 Development and re-release of StarkeyHQ© Service Management Software – Managing the Business of Private Service

2009 Featured in The Costco Connection

2009 Featured in Forbes Magazine and The Today Show

2010 Development of Starkey Guardians, Customized Estate and Executive Protection Service

2010 Created specialized student loan program in cooperation with Restoring the Art for Potential Students needing financing

2010 Invited to provide Luxury Service in Asia for the High Net Worth

2010 Created Certified Private Service Sommelier Program

2011 Service Manager Certification for Butler, Private Service Concierge, Senior Service & Hospitality for Residential Communities