Starkey International Institute for Household Management

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The older I get and the more clients/situations I am in, I realize this work is brilliant. Your ability to articulate the Relationship of Service is spot on.

I've always thought so but not sure I've ever told you specifically.

How are things going? New gig is pretty great. Completely different job than I have ever had. Project Managing and liaison for owner, architect, decorator, HOA, landscaper person, A/V person, art person, etc. Love it. I've done this before but it was just a part of everything else I was doing with running the day-to-day of the house. Now it is my primary job and I don't have to worry about doing both. Feels like semi-retirement.

Just thinking of you today.

xoJ

 
Date of Posting: 14 July 2014
Posted By: J Paulin
Good afternoon Mrs. Starkey,
I wanted to say hello and to thank you for such a wonderful experience, I truly enjoyed the eight weeks and look forward to putting all the new information into action soon.
Things are settling back in at home, the boys are so happy to have me back and my hearing is readjusting to all of the noise they make.
I have been searching and posting and even ran an advertisement for my services in a little independent paper, I will let you know if anything pans out. It is the 'off-season' here and I think it is already literally, hotter than hell.
Please be sure to tell the Starkey staff that I say hello and sure miss each and every one of them already. I will never forget how much knowledge I have gained and am still amazed at how you have assembled so many amazing teachers under one roof.
Have a beautiful day.

Sincerely,
Michele Corrales
 
Date of Posting: 14 July 2014
Posted By: Michele Corrales
Ms. Starkey,
Thank you for the "Concierge Endorsement", it is appreciated.
As always...Thanks for the school... it has brought an abundance of knowledge to me and countless others.
I will be celebrating my 10th year as an Estate Manager on Aug.1st.
I have been lucky to have such generous employers who have allowed me the opportunity to travel the world in style and save money to have a nice retirement, which I have planned in 5 more years.
I continue to tell others about the school and what it could do for them.
Sincerely
Mr. Cliff Lucero
 
Date of Posting: 14 July 2014
Posted By: Cliff Lucero
Estate Manager at RedHOUSE
Dear Mrs. Starkey,

Good morning.

After 8 weeks of hard work
and going through a long personal journey,
which you made possible.... :)
I finally made it home safe and sound to Los Angeles
yesterday afternoon, at 6 p.m.
I couldn't have learned as much as I did without
your great knowledge, passion and support.
I WILL NEVER FORGET YOU.

I will miss you, too.
Thank you for leaving your door open and phone line available to me.
Your words have opened my eyes and heart
and I look forward to what lies ahead.
I wish nothing, but the best for you.
Again, may angels be with you always
and have a lovely Sunday.

Sincerely,
Miss Jean Bone
Starkey International
Class 140
 
Date of Posting: 11 June 2014
Posted By: Miss Jean Bone
United States
Mrs. Starkey,

On behalf of the members of City Council, I would like to thank you for your hospitality and the WONDERFUL dinner.

With all our hearts we Thank You,

Rene Bullock - Mayor ProTem
and the members of the Commerce City City Council
 
Date of Posting: 17 March 2014
Posted By: Rene Bullock - Mayor ProTem
Dear Mary,

Steve and I can't begin to tell you how grateful and blessed we are to have been guests to such a magical night! It was such an incredible experience, and neither of us will ever forget your hospitality. Your staff and students are beyond words. Steve and I felt like royalty. It's something we have never had the opportunity to experience before! It was wonderful to be at "Mary's" coming out party!

Kristi & Steve Douglas
 
Date of Posting: 17 March 2014
Posted By: Councilman Steve Douglas and Mrs. Kristi Douglas
To the Staff and Students of Starkey International-

Steve and I would like to extend our appreciation for treating us like royalty the night of our dinner. Everything was simply extraordinary, and we will never forget your superior service and hospitality.

Thank you very much,

Councilman Steve Douglas
and
Mrs. Kristi Douglas
 
Date of Posting: 10 March 2014
Posted By: Councilman Steve Douglas and Mrs. Kristi Douglas
Commerce City
Mary Louise Starkey has a life mission of inspiring others to be the best they can be. She has a "fiery" and proactive nature which has strong leadership qualities. She is a pioneer, initiator and social activist. Her energy and drive inspires others to be authentic, strong and fully intentional. She balances strong personal emotional desires, with the inner challenge to be of service to others with the commitment to a humanitarian mission of value to society.
 
Date of Posting: 25 February 2013
Posted By: Roy Neal
Roy Neal is a professional astrologer, teacher and counselor with a private practice in the Denver area. Roy has been studying and practicing in the areas of psychology, astrology and spiritual development professionally since October 1981
Dear Mrs. Starkey,

I am so impress with your course and stimulated with waking up every morning to a new chapter of discovery. My nights of sleep have not been filled for years radiated by what was gained during the day. Having taught in a lot of universities different syllabus, yours is the best constructed and the easiest delivery of all. You speak from the heart to the soul of “Service” that has broadened my understanding. Each chapter even though I have been in service shines a brighter light and opens the door that seeks more. My father who was a career West Pointer, commanding troops most of my life told me as a child do not yell for no one will listen, speak softly and they will follow. You syllabus does just that, its delivery is so soft speaking directly in a coherent cognitive manner.

A hundred years ago the auto was hand built and there were small factories all over the world. They built amazing cars for the elite, yet there was not a common vocabulary. Then Henry Ford built the assembly line understanding the future and developing a vocabulary that revolutionized the auto industry and about everything else that has ever been mass produce. When most people ask what was Henry Ford greatest achievement they would say it was the assembly line. But in fact it was the vocabulary that brings definition to the duties of those on that line. You have done that for a profession so old that one wonder’s why it took so long.

On the exam on Unit 2 was this question:
Please explain the importance of having a Code of Ethics for you as a Service Manager working in Private Service?

My answer:
It provides the Bible that reaches our soul and beliefs that we must live by. Wisdom, Loyalty, Trust, Service, Lawful Behavior, Commitment, Conduct, Personal Growth, Leaderships, and Professional Relationships are the chapters that bare our understanding in pride of service. Without the Code of Ethics we are merely slaves, with it we are providers with a consciousness.

You have brought definition to “Service”, not only to the staff but to the Principals as well in a profession that had few words to communicate. Very little has changed in the last century via communication but then in the last twenty years the beeper followed by the cell phone came in. Now the entire vocabulary has been changed on how we communicate. My parents if they were a live would not believe what a phone could do today. Terms like “apps and text” and all of the abbreviations would be a new language to them. Yet this has revolutionized communication throughout the world and changed our perspective on how to communicate. The accountability of an Estate Manager is in communication, the delivery of his/her duties but most importantly it is being on the Principal Agenda. Your program not only does that it elevates the awkwardness of discovery, for it opens the door that has release us from slavery in an antedated profession.
The pyramids are the marvel of mysteries. We know the Kings they have persevered, we know the slaves that built them. But we do not know who took the words of the kings and directed such a task to leave a testament to time. As an Estate Manager I strive to be that courier not known but greatly understood by those who I direct.

Thank you for giving me the tools and vocabulary to do this in a greater and more efficient way.

John Dishman
 
Date of Posting: 02 February 2013
Posted By: John Dishman
Dear Mary,

Thank you so much for a fabulous training and a wonderful afternoon. As always, you were brilliant in your ability and passion - drawing each out and helping them see their strengths and feel their passion. I know they were really jazzed and immediately wanted to redo our table settings!

I'm hoping it will rub off on their personal appearance! Who knew that some would never consider ironing a blouse!

The training was thorough without being overwhelming. You have a masterful way of weaving in the teachings with story and fun so there is a letting down and letting "in" of the information… and a thirst for more.

It was also clear to the corporate team that the staff was jazzed and inspired. I feel there will be interest in more trainings if you are available. It seemed like a good way for your students to practice too!

Thank you again

Andrea
 
Date of Posting: 28 January 2013
Posted By: Andrea Dazzi
Executive Director - Westland Meridian
http://www.brookdaleliving.com/meridian-westland.aspx

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