Testimonials
 |  Mary Louise Starkey has a life mission of inspiring others to be the best they can be. She has a "fiery" and proactive nature which has strong leadership qualities. She is a pioneer, initiator and social activist. Her energy and drive inspires others to be authentic, strong and fully intentional. She balances strong personal emotional desires, with the inner challenge to be of service to others with the commitment to a humanitarian mission of value to society. Date of Posting: 25 February 2013 Posted By: Roy Neal Roy Neal is a professional astrologer, teacher and counselor with a private practice in the Denver area. Roy has been studying and practicing in the areas of psychology, astrology and spiritual development professionally since October 1981 |
 | Dear Mrs. Starkey, I am so impress with your course and stimulated with waking up every morning to a new chapter of discovery. My nights of sleep have not been filled for years radiated by what was gained during the day. Having taught in a lot of universities different syllabus, yours is the best constructed and the easiest delivery of all. You speak from the heart to the soul of “Service” that has broadened my understanding. Each chapter even though I have been in service shines a brighter light and opens the door that seeks more. My father who was a career West Pointer, commanding troops most of my life told me as a child do not yell for no one will listen, speak softly and they will follow. You syllabus does just that, its delivery is so soft speaking directly in a coherent cognitive manner. A hundred years ago the auto was hand built and there were small factories all over the world. They built amazing cars for the elite, yet there was not a common vocabulary. Then Henry Ford built the assembly line understanding the future and developing a vocabulary that revolutionized the auto industry and about everything else that has ever been mass produce. When most people ask what was Henry Ford greatest achievement they would say it was the assembly line. But in fact it was the vocabulary that brings definition to the duties of those on that line. You have done that for a profession so old that one wonder’s why it took so long. On the exam on Unit 2 was this question: Please explain the importance of having a Code of Ethics for you as a Service Manager working in Private Service? My answer: It provides the Bible that reaches our soul and beliefs that we must live by. Wisdom, Loyalty, Trust, Service, Lawful Behavior, Commitment, Conduct, Personal Growth, Leaderships, and Professional Relationships are the chapters that bare our understanding in pride of service. Without the Code of Ethics we are merely slaves, with it we are providers with a consciousness. You have brought definition to “Service”, not only to the staff but to the Principals as well in a profession that had few words to communicate. Very little has changed in the last century via communication but then in the last twenty years the beeper followed by the cell phone came in. Now the entire vocabulary has been changed on how we communicate. My parents if they were a live would not believe what a phone could do today. Terms like “apps and text” and all of the abbreviations would be a new language to them. Yet this has revolutionized communication throughout the world and changed our perspective on how to communicate. The accountability of an Estate Manager is in communication, the delivery of his/her duties but most importantly it is being on the Principal Agenda. Your program not only does that it elevates the awkwardness of discovery, for it opens the door that has release us from slavery in an antedated profession. The pyramids are the marvel of mysteries. We know the Kings they have persevered, we know the slaves that built them. But we do not know who took the words of the kings and directed such a task to leave a testament to time. As an Estate Manager I strive to be that courier not known but greatly understood by those who I direct. Thank you for giving me the tools and vocabulary to do this in a greater and more efficient way. John Dishman Date of Posting: 02 February 2013 Posted By: John Dishman |
 | Dear Mary, Thank you so much for a fabulous training and a wonderful afternoon. As always, you were brilliant in your ability and passion - drawing each out and helping them see their strengths and feel their passion. I know they were really jazzed and immediately wanted to redo our table settings! I'm hoping it will rub off on their personal appearance! Who knew that some would never consider ironing a blouse! The training was thorough without being overwhelming. You have a masterful way of weaving in the teachings with story and fun so there is a letting down and letting "in" of the information… and a thirst for more. It was also clear to the corporate team that the staff was jazzed and inspired. I feel there will be interest in more trainings if you are available. It seemed like a good way for your students to practice too! Thank you again Andrea Date of Posting: 28 January 2013 Posted By: Andrea Dazzi Executive Director - Westland Meridian http://www.brookdaleliving.com/meridian-westland.aspx |
 | Starkey International Institute focuses on bringing out the very best in each candidate. Classes and site visits to vendors provide first hand home care experience. Classes include: staff management, housekeeping, culinary, entertainment, maintenance, safety, clothing care, property care, and personnel care. Site visits include: dry-cleaning, oriental carpet care, luxury vehicle care, and the restoration of fine art, to name a few. Starkey also highlights the importance of the culinary arts with a focus on providing first class dining service, and becoming a phase I sommelier. Ms. Miltenberger, provides excellent instruction on wine and the rich history of Old World varietals. Her teaching skills and love of wine make the experience a true delight. Ms. Bullock’s instruction on the Starkey System’s 10 standards is taught with expert skill, knowledge, and grace. She directly mentors students, and acts as the Household Manager for the Starkey mansion. This directly allows students to experience the operation of a large upscale home. The Starkey System is the preeminent system in the household management industry. The Starkey System dictates how to manage, operate, and clean a home in a highly efficient, caring, and confidential manner. Mrs. Starkey exudes dedication and passion. She truly touches the hearts of all participates in her program. I salute Mrs. Starkey for her first-class vision and success in maintaining the highest order of service. Date of Posting: 14 November 2012 Posted By: Ms. Norens |
| Dear Mrs Starkey, Our new Household Manager is working out perfectly. He has been so well received by everyone. I hope we can keep in touch. I have so enjoyed our conversations and your guidance. You are an absolute gift to the world and I will be ever-grateful to have had the opportunity to work so closely with you. You and your team were so darn determined and helpful in assisting with the placement for my Principal and I'm just tickled that everything worked out so perfectly. Date of Posting: 14 September 2012 Posted By: Lisa Munson |
 | Dear Mrs. Starkey, I wanted to thank-you for owning who you are and demanding that we all do the same. I wanted to thank-you for helping me see the loss in judging others and the peace of acceptance and understanding. I wanted you to know how much I appreciate your passion and belief in what you do and have created. But above all else, I wanted to thank you for the courage and strength you draw from being a smart, driven, powerful woman! Thank you. Date of Posting: 10 September 2012 Posted By: Rebecca Kearl Starkey Certified Household Manager |
 | Now that I've had a little time to decompress, I wanted to write and thank you for all I experienced over the last eight weeks. I came out of your program having grown tremendously. Both the people around me and I have noticed a difference in the way I carry and present myself. I have gained confidence and the ability to recognize my strengths, and what makes me stand out in the service industry. While it wasn't always easy, I am so grateful for what you and the rest of your staff helped me recognize within myself. I cannot thank you enough for what you have taught me. The "Starkey Experience" has truly changed my life. I am looking forward to our continued relationship. Date of Posting: 10 September 2012 Posted By: Mallory Long Starkey Certified Household Manager |
| Ms. Starkey, Please accept the coin enclosed. We all appreciate what you are doing to help our veterans - THANKS! Date of Posting: 05 July 2012 Posted By: MG Ed Cardon |
| Ms. Starkey, Please accept this coin as my means of saying thank you for all your efforts to guide and mentor members and former members of our military community. Your expertise is much appreciated! Date of Posting: 05 July 2012 Posted By: Maj Gen Eric Crabtree |
 | Dear my Starkey family, First of all, Thank you very much for the wonderful experience and the amazing graduation party. It was well directed and produced. It was very emotional for everybody we felt joy, happiness, relief and sadness. We laughed, cried and shared the wonderful last moment together. Again, all of you created the wonderful memory for everybody which we'll never forget. I would like to share my first day out of the Mansion. Of course I was so happy to return home to see my family, however I felt half empty without my friends, colleagues and my Mansion House and the wonderful people in it. I had good relationship with everybody even with the ghosts :) What's more, just coming to the airport I noticed a change in me to look at the world, people and their relationship differently. I find myself more polite, appreciative the people who are providing the service and I was more observant than ever. I walked tall and straight with cheerful smile in my face with the star pin on my jacket. When I returned home, we had little celebration and I took little rest and I started working on my home even my husband prepared the place prior to my arrival. I changed my entrance area by lighting up a candle bowl and putting a chocolate bowl next to the tall flower vase. I changed the artificial flower arrangement adding little DRAMA in it :) Then I changed the set up on my dining table, I cut the fresh flowers which my family bought for me,placed it on the center of the table and put two candles on the right and left. Then I sorted all my towels by its size and colors, folded them nicely and placed them in my bathroom closet. I didn't forget to prepare the spray bottle on my ironing table. Then I moved to my kitchen prepared my food with "mise en place", washed all the cutting boards and sanitized the surfaces and the equipments. Later, I sorted out all my bills and filed them in a certain order. I have left the clothing and shoe closets to re-organize. Why am I telling you all this? Because I have the Starkey standard and tone in me so the first place to change was my home. In addition to this, I am planning to have a dinner with my family and friends preparing a beautiful table and delicious 5 course meal with beverages from aperitif to digestif. I am so fresh out of school and everything is at my fingertips and I am excited to show and provide the high class of entertainment and service even the people around me. I can't help it. Even all of your presence is not in front of me, I can see you in my heart still leading me, teaching me, and directing me what to do. Overall, I see myself as a highly educated and sophisticated woman and a Household Manager. I am a product of Starkey International Institute and ready to let people experience the beauty of life. I will make it happen! Thank You, Sincerely, Tsolmon(Sharon)Baatarchuluun Certified Household Manager Date of Posting: 04 June 2012 Posted By: Sharon Tsomo Starkey Certified Household Manager |
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