Starkey International Institute for Household Management

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Mrs. Starkey:

The training I received at Starkey International has been the centerpiece of the course I took to become a Household Manager. Just the classes on defining my role alone in private service took what I had done for 20 years and gave me wings to cross from a nanny to household manager, this is not easily done.

When the time was right I used everything I was taught at Starkey International, located and interviewed for not only a House Manager position but the right one. The person that interviewed me was so impressed on what I shared about what I had learned through training she went out and bought two books by Mrs. Starkey. The first time I interviewed for the House Manager position I did not get it, three years latter I interviewed again and was hired, it is about the right position at the right time. I have been at my position for over a year and it is, in my opinion the best job in Houston. My employers have never had a trained household manager before and now that they are experiencing it they could not be more pleased.

What I learned is that with solid training and a wiliness to change and do what it takes, the right position in service can be so fulfilling


Thank you Mrs. Starkey

Sherri
 
Date of Posting: 05 June 2015
Posted By: Sherri
Mrs. Starkey- (The First Lady of Service)

Beautiful and perfectly stated. I can see A LOT of thought went into what you wrote.
I tried the household management field after I retired from the Air Force for a while in the upper east side of Manhattan. After 9 months of working being a housekeeper/manager and fill in for the chef, I had to give my two week notice.
The spouse refused to replace the housekeepers that quit, (“My house is clean, why do I need to provide more staff?”) as I worked 16 hours a day to get everything done. I provided her with the documents on cleaning times that I learned through Starkey, but she refused to look at them. The pay was decent, but the verbal abuse was starting to be unbearable (and believe me I learned to take a lot with some spouses in the military).

It was a great life learning experience and I have since found a job as a flight attendant for a wonderful, respectful private family. My skills from the Air Force as well as the valuable skills from my Starkey training are being put to good use on their private jets. I always think fondly when I daydream back to my one month of training there in Denver and I will be forever grateful.

Sincerely and Respectfully-

Melanie Marsh (formerly Sternemann)
 
Date of Posting: 05 June 2015
Posted By: Melanie Marsh
Mrs. Starkey,
You are awesome and I am grateful to have been able to attend Starkey. There is no doubt in my mind it is the best, I see the proof all the time.

Sincerely,
L M Corrales
 
Date of Posting: 05 June 2015
Posted By: L M Corrales
Good Morning,

I have to tell you your Employers Seek the Best in Private Service piece is spot on! I just reread it. Read it first thing Monday morning. Most excellent information, my dear Lady.

The following is as if you're in my head. "The world of Private Service has overwhelmingly changed recently." "Terms and titles are not consistent, position descriptions are often developed by families and family offices who are listing needs as opposed to positioning workers to succeed in functional positions." also by agencies who don't have a clue.

Thanks for sharing your insight.

All the best,
Joe Muzzin
 
Date of Posting: 05 June 2015
Posted By: Joe Muzzin
Hello Mrs. Starkey. As a graduate of those early years in 1998 as an Enlisted Aide thank you for the tools you gave me to fine tune my service heart. To this day as an Executive chef at UPMC I remember the impact you had on me. Keep moving forward and continue to stay the course you are appreciated.

Best Regards Keith Auker USN Ret.
 
Date of Posting: 05 June 2015
Posted By: Keith
Good afternoon. I wanted to take a minute to thank you for the well-kept grounds of your organization. I drive by your facility each morning on my way to the office and I find that it constantly brings me joy as I pass by.
Your planting in the summer months are quite nice and the entirety of the experience reminds me of the homes back in the Philadelphia Main Line where I grew up.
Thank you again.
I am only sorry it has taken me so long to tell you this.
Please keep up the good work.
Best Regards,
Paull
 
Date of Posting: 02 February 2015
Posted By: G. Paull Nation Jr.
The older I get and the more clients/situations I am in, I realize this work is brilliant. Your ability to articulate the Relationship of Service is spot on.

I've always thought so but not sure I've ever told you specifically.

How are things going? New gig is pretty great. Completely different job than I have ever had. Project Managing and liaison for owner, architect, decorator, HOA, landscaper person, A/V person, art person, etc. Love it. I've done this before but it was just a part of everything else I was doing with running the day-to-day of the house. Now it is my primary job and I don't have to worry about doing both. Feels like semi-retirement.

Just thinking of you today.

xoJ

 
Date of Posting: 14 July 2014
Posted By: J Paulin
Good afternoon Mrs. Starkey,
I wanted to say hello and to thank you for such a wonderful experience, I truly enjoyed the eight weeks and look forward to putting all the new information into action soon.
Things are settling back in at home, the boys are so happy to have me back and my hearing is readjusting to all of the noise they make.
I have been searching and posting and even ran an advertisement for my services in a little independent paper, I will let you know if anything pans out. It is the 'off-season' here and I think it is already literally, hotter than hell.
Please be sure to tell the Starkey staff that I say hello and sure miss each and every one of them already. I will never forget how much knowledge I have gained and am still amazed at how you have assembled so many amazing teachers under one roof.
Have a beautiful day.

Sincerely,
Michele Corrales
 
Date of Posting: 14 July 2014
Posted By: Michele Corrales
Ms. Starkey,
Thank you for the "Concierge Endorsement", it is appreciated.
As always...Thanks for the school... it has brought an abundance of knowledge to me and countless others.
I will be celebrating my 10th year as an Estate Manager on Aug.1st.
I have been lucky to have such generous employers who have allowed me the opportunity to travel the world in style and save money to have a nice retirement, which I have planned in 5 more years.
I continue to tell others about the school and what it could do for them.
Sincerely
Mr. Cliff Lucero
 
Date of Posting: 14 July 2014
Posted By: Cliff Lucero
Estate Manager at RedHOUSE
Dear Mrs. Starkey,

Good morning.

After 8 weeks of hard work
and going through a long personal journey,
which you made possible.... :)
I finally made it home safe and sound to Los Angeles
yesterday afternoon, at 6 p.m.
I couldn't have learned as much as I did without
your great knowledge, passion and support.
I WILL NEVER FORGET YOU.

I will miss you, too.
Thank you for leaving your door open and phone line available to me.
Your words have opened my eyes and heart
and I look forward to what lies ahead.
I wish nothing, but the best for you.
Again, may angels be with you always
and have a lovely Sunday.

Sincerely,
Miss Jean Bone
Starkey International
Class 140
 
Date of Posting: 11 June 2014
Posted By: Miss Jean Bone
United States

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