Posts Tagged ‘Jobs’

Mary Starkey in The Work Style Magazine Issue #4

Tuesday, July 27th, 2010

Excerpt from “The Art of Service” by Paola Bettinelli of The Work Style Magazine

Read the entire article here

Mary Louise Starkey defines a butler as “a professional who is trained in the overall management of a private home”. There have always been excellent career prospects for one who chooses this profession, and this trend continues to the present. The number of professional butlers worldwide has increased steadily over the past 25 years. You can find butlers in multi-million dollar homes in every country in the world. Newton Cross stresses that “with the modern day butler the emphasis is moving to total lifestyle management, instead of the traditional role…multitasking is the keyword”. Usually, continues Mr. Cross, “the younger, recently qualified butlers often find work in hotels, guest houses and game lodges where there is still an element of supervision and guidance. They are also in huge demand on luxury yachts, cruise liners and trains. The older more experienced is better suited for the domestic household where the responsibilities and pressure can be huge“. Therefore, a butler has many options in his or her career path. Due to today’s economy, Johnson specifies that “we are seeing an increase in activity in the field and our inclination is the demand will continue to expand. Luxury resorts are perhaps the most likely to be hiring at present though we are seeing an increase in private estate owners seeking staff for their homes”. Regarding the salary, it varies between countries depending on a butler’s education background and flexibility. Mr. Cross from South Africa says that “entry level is 750 to 1100 euros per month”. For Europe, Mr. Wennekes says that “a butler can earn anywhere from 40.000 to 120.000 euros a year, plus benefits”. While in Australia, Mark Johnson states that ”an entry level butler, in a private home, can expect to begin around 31.000 euros… with experience and working for an employer with multiple homes, it is not uncommon for a butler to earn in excess of 80.000 euros and much much more”. In the USA, Ms. Starkey says that for a Certifed Household Manager “salaries are currently between 42.000 and 105.000 euros per year with benefits, plus housing”.

Visit The Work Style Magazine at http://www.theworkstylemagazine.com

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Admissions is going strong this fall!

Thursday, October 1st, 2009

 We are enjoying the beautiful crisp air, the changing aspens, and a full class to start on September 28th! It’s now time to start focusing on our last class of the year. We are offering one more 1 week systems course starting October 26th – October 30th, 2009. This course is for experienced household managers and personal assistants who want to bring the Starkey software into their Principal’s estates. If you are interested in more information, please contact me at your earliest convenience as these seats are filling up quickly!

 

Sincerely,

 

Donald Jardine

Chief Operating Officer

Starkey Internationa

303-832-5510 Work

303-994-7407 Cell

djardine@starkeyintl.com

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Cooking Smart for the Private Chef

Thursday, August 20th, 2009

By former Presidential Chef Bill Althoff

 

Did you know that as a baseline it takes 2 hours to prep, prepare, serve, and clean up one average meal for 4 persons?

Excerpt Original Guide to Private Service Management, Starkey International

 

 The Super Grain

 

Perhaps many in the world have never heard of the grain—Quinoa (pronounced keen-wah).  Farmed for thousands of years it is the grain of the pitseed plant grown in the Andes Mountains since the Inca civilization.  It is known as the super grain of today.  You can find it at your local grocers in the rice and cous cous section of the store.  It cooks similar to the way rice does,  it is recommended you do not rinse it.  I like to cook it with chicken broth instead of water. You can season it with a wide variety of spices, I like to add saffron or my favorite is to cook it until it is almost ready and add my favorite sautéed vegetable in the pot. 

 

So if you haven’t heard of Quinoa, try it.  It pleases all palettes, it is gluten free, meat free and tastes great.

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HOUSEKEEPING MADE TO STANDARD!

Thursday, August 20th, 2009

Starkey International has taken years to fine tune our approach to Housekeeping and Housekeeping Standards.  One of the basic requirements of setting up a  housekeeping system is that it must be successful in every environment and it must be to your standard!  The Secret is it must also be time oriented.  To accomplish this, we have developed baselines for each of our ten Standard Categories. Our housekeeping baseline is:

 

 It takes 4 hours to clean 2,000 square feet to average standards.  A higher rate of Housekeeping Standards requires more time.

 

 

FOR EXAMPLE:  a 10,000 square foot home will require 20 hours per week to clean. (10,000 divided by 2,000 equals five, times 4 equals 20 hours) and then add in the variables below to the calculation and your number may be higher or lower.  You do the math!

 

Variables that will require a change in this standard may be many issues like:

                Family lifestyle, Location (rural, city, beachfront, etc), Climate, Home activities, Number of children and pets, Number of house guests, Allergies and physical health of the family, members, or guests, Age and style of residence, Type and style of furnishings and floors, Style of culinary expectations and amount of cooking required, Amount and style of entertaining, Style and Number of collectibles, Smoking or non-smoking, Organization and clutter of the home, Current construction projects anywhere on property, Cleaning standard of the Principal.

*Excerpts from “The Original Guide to Private Service Management” by Mrs. Mary Louise Starkey

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Starkey International Admissions

Tuesday, August 11th, 2009

It has been very busy in admissions since the CostCo Connection article was published.  Our phones are very busy with new students requesting admissions to our four and eight week Household Management Certification Programs both in Denver and at our Washington, DC location.  We are very excited to receive our new students, here and abroad.  I hope you have a great summer!

 

Call or email me directly, anytime you have questions about our spectacular programs at 1-800-888-4904 at Starkey or 303-994-7407 on my cell.

 

I look forward to the opportunity to be of service.

 

Donald Jardine

Director of Operations

Starkey International

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FROM THE COSTCO CONNECTION

Monday, August 10th, 2009

Classy Class

Starkey International teaches

service with style

 

By Doug McPherson

The Costco Connection

Published August 2009

 

It may be the classiest school on the planet— a 13,000-square-foot, 108-year-old Victorian mansion nestled in the shadows of Denver’s skyline, a kind of ultra-elegant laboratory for its students: future butlers (the more modern term is “household managers”).

 

Graduates will be lighting cigars (hold the flame an eighth of an inch from the end to ensure an even start) and polishing Rolls-Royces (be gentle and don’t leave swirls) for their employers—that richest 1 percent you hear about in election years.

 

Harvard’s got nothing on this place. It’s called Starkey International Institute for Household Management, and its headmistress and founder, Mary Louise Starkey, is just as chic as this school she started back in 1990. (And she prefers to be called Mrs. Starkey, not Mary.)

 

“This is all about growing service into a

true profession,” she explains, sitting on a traditional English-style formal sofa in the mansion’s

front room, just steps outside her office.

 

Mrs. Starkey is made for the job. She grew up in South Dakota with wealth. “My father had old-guard service staff. It was beautiful to see and to have in our lives,” she says. One of her most poignant memories is, at age 7, watching her father’s driver, Walter, polish a family automobile. “He did it with

such great love,” she recalls. “I can see it in my mind now.”

 

 

 

 

Service with a smile: Future butlers practice the protocol of formal dining.

 

Mrs. Starkey could have lounged in a life of leisure. Not a chance. “I walked away from a lot of money,” she states, “but I wanted to return to my roots on my own terms.”

 

After college she landed a job with Goodwill Industries in Denver, finding jobs for the developmentally disabled.  But one day a friend asked her to help fix up her house, and the idea of starting her own housecleaning and cooking business hit.  “I put an ad in The Denver Post,” she says. “In three months I had 100 clients.” That was in 1981.

 

As business grew, Mrs. Starkey became more interested in training her employees in the proper ways to serve clients, so she converted her business to a school.  Some of these clients hired her first graduates. She also tapped advertising and publicity to find new clients. So far she’s sent 1,200 students

to the world’s most extravagant estates.

 

 

 

Mrs. Mary Louise Starkey

 

She says she’s particularly proud of turning their salaries around from $30 a week to $70,000 to $200,000 a year.

 

Yes, you read that correctly. The average starting salary runs $60,000 to $80,000. But students have to invest about $16,000 for the eight weeks of training.

 

The classroom in the mansion’s lower level (not far from the wine cellar) looks surprisingly like, well, a classroom: three rows of tables with laptop computers (Mrs. Starkey has patented her own software that identifies, organizes and prioritizes service expectations), and up front a white board next to a TV and DVD player. The walls are covered

with scraps of large easel-board papers; one has a layout of a large home that’s separated into “cleaning zones.” Think home economics on steroids.

 

Classes cover food preparation, housekeeping,

cleaning, property maintenance, transportation arranging, safety and property protection, event coordination, vendor management, service standards, clothing and personal care skills, wine, human resources communications and more.

 

Clearly the real learning happens in other parts of the mansion, especially the kitchen and dining room, where the students learn the details of running a formal dining table: “It’s an old art form intrinsic to the family and family entertaining,” Mrs.

Starkey says. “It’s about etiquette, manners and graciousness”—three words that sum up Starkey International.

Mrs. Starkey pauses and ponders a question: Has the world lost the meaning of service? “Yes. Wherever we go, we educate about service. Service is meeting a specific expectation, and it requires both a giver and a receiver for service to actually take place.”

 

An elegant toast to both.

 

Doug McPherson is a freelance writer in Centennial, Colorado, who admits he’s never had a butler but bets his wife would love one.

 

Member Profile

 

Company name: Starkey International Institute for Household Management

 

Owner: Mary Louise Starkey

 

Address: 1350 Logan St. Denver, CO 80203

 

Phone: 1-800-888-4904

 

Web site: www.starkeyintl.com

 

Motto: “Service as an expertise”

 

Comments about Costco: “We love the

quality of the local meat selection,” says William Althoff, private service training instructor for Starkey International and a past aide to former Vice President Al Gore.  “I love the microfiber rags,” says

Debra Bullock, a certified household manager at Starkey.

 

 

 

 

 

 Click here to see this article in it’s original format

Click here to download this article as a PDF

 

 

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Thank you to all our Veterans!

Monday, August 3rd, 2009

Thank you to all of our Veterans! Many of you shared the Military Stars Event at the Embassy Suites Hotel on July 30th, 2009 with Starkey International Institute. Ms. Stimson, Mr. Althoff, and myself hope you enjoyed the Employer Panel and stopping by the Starkey booth. Good luck on your civilian workforce transition! If I can be of any assistance, please contact me at your convenience on my cell phone 303-994-7407. I look forward to the opportunity to be of service.

Ms. Jessica Stimson Mr. William Althoff Mr. Donald Jardine

Mr. Donald Jardine
Chief Operating Officer
Starkey International Institute
djardine@starkeyintl.com

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