Customized Service Management Education and Training Offered in Your Home!
Starkey International® focuses on Service as an Expertise with Education, Placement, Publications, and Household Software for Service Management!
Starkey Identifies your Service Vision and provides On-site Customized Training for your Service Staff.
- We teach our patented Service Management Model
- We customize our Private Service Curriculum for You
- Our Graduates are all over the world
- We provide HQ Service Management Software
Let Starkey International®...
- Help Establish your Service Vision and Service Training Goals
- Develop a Management Plan or Blueprint of your Vision of Service for your home and family with Staffing Needs
- Customize, Zone & create Task Sheets for Daily and Seasonal Duties, both for the Residence and Outside Property
- Customize our Recruitment and Placement to fit your Unique Needs
- Educate your staff in Fine Housekeeping Techniques, Clothing and Linen Care, Entertaining, Nanny Management, and more!
Starkey International is celebrating 30 years in serving the Private Service Industry and has become the expert in teaching the "Relationship of Service." Starkey International teaches how to identify and meet the Service Standards expected by you and your guests. Starkey has developed and patented the Starkey Service Management System. We turn service into a highly valued asset, where "service" is the product. We have learned that Service Professionals must be positioned to be successful. Starkey Private Staff Training is customized in content to serve individualized needs.
Customized Curricula
- Identifying Service Visions
- Customized Service Management Plans
- Service Etiquette and Protocol
- Tea and Coffee Specialties
- Entertainment and Event Planning
- The Formal Dinner
- Table Settings and Service Styles
- Silver Polishing and Care
- Culinary Meal Planning
- Marriage of Food and Wine
- Aperitifs, Digestive’s, and Cigars
- Wine Cellar Management
- Housekeeping Techniques
- Care of Fine Linens
- Laundry and Closet Organization
- Care of Fine Art, Antiques and Carpets
- Flower Arranging
- Management of Vendors & Grounds and Property
- Car Care, Etiquette & Detailing
- Security and Security Protocols
- Nanny Management System
Specialized Placement Staff & Private Service Educators
Mrs. Mary Louise Starkey, B.S. & C.E.O.
President and Founder of Starkey International®
“Service as a Relationship,” Mrs. Starkey, known as the First Lady of Service, has thirty years as CEO of Starkey International® and for professionalizing the Private Service industry. She is a dynamic and passionate educator, public speaker, and a natural storyteller. She freely shares her knowledge and mentors clients in identifying and creating “Their Vision for Service!”
Mrs. Starkey provides on-site consultations to Private Estates and Clubs, Luxury Market Hotels and Businesses, to identify their Service Visions, customize their Style of Service, and develop a Service Management Plans.
Mr. Gary Smith, B.S.
Director of Placement
Gary Smith is Starkey’s placement expert. A match-maker, Gary works diligently to be sure that all of his matches are made for the right reasons, with optimum longevity of employment.
Former Director of Personnel at the Air Force Academy, Retired Col Smith brings a special skill set in being able to listen carefully, and then guide our clientele to realizing exactly what they want to experience in their home! It’s an art form!
Ms. Sarah Schaefer, B.A. & M.A.
Placement Specialist
With a Masters degree in Industrial/Organizational Psychology, Mrs. Schaefer uses her experience in professional development, employee motivation, and recruiting in Starkey’s placement department to support our high-net worth clientele.
She is also a great asset to Starkey’s Graduates by teaching the Personal Dynamics education track and working with them to prepare their profiles for presentation. She works diligently to place Starkey Graduates in the most appropriate position - where they can best practice their art.
Ms. Debra Bullock, C.H.H.E & C.H.M.
Director of Education
Ms. Bullock leads Starkey’s educational experience by leveraging her deep knowledge of the high-net worth lifestyle needs to Household Management and Service as an Expertise. Her consistent and gracious style is greatly loved by all.
Ms. Bullock has 33 years of service at the world famous Brown Palace Hotel and at Starkey. She is well known for her steady commitment, and her ability to be exacting in creating an organized, yet luxurious experience. Her expertise is in old guard Housekeeping and now the Nanny Management System.
Mr. William Althoff, A.A. & C.H.M.
Private Service Training Instructor
Mr. Althoff has a broad Service and Culinary Expertise, and has helped develop Starkey’s HQ Service Management Software!
Having served three U.S. Presidents at the White House and the Vice President’s Residence, its Mr. Althoff’s mission to pass his 25 years of service to the next generation of service professionals. His specialties include Setting up a Household for Service, Service Leadership, Boundaries and Private Entertaining.
Private Training Tuition Cost: $2,000 - $2,500 per day depending on the number of instructors and training days required. HQ Software provided. Customized Transportation, Hotel and Meals provided by Client
For more information and individualized pricing to customize your service needs, please contact Starkey International at (800)888-4904.
