Mrs. Mary Louise Starkey has been a guiding influence of the U.S. Household and Estate Management profession, and has been the torchbearer of Private Service for nearly 40 years. In the industry, she is known as the “First Lady of Service.” As Starkey was the first Institute for Household Management education, we have set the standard for the industry. Our programs are now imitated, but never duplicated, by other schools in the U.S., Canada, and Europe.
Our educational courses and placement expertise have been fine-tuned over many years, thereby proving our commitment to the Service Management Profession. We are considered a hybrid of sophisticated education in Household and Service Management. We have been positioned at the Master’s Degree level of education by our college administrative colleagues. We have focused on quality as opposed to quantity, and have continued to develop progressive and inspirational curriculum serving a highly varied American marketplace. Our Placement strategies have also been proven to be genuine and highly successful. We have published multiple text books, including our 700-page Original Guide to Private Service Management and others for both our clientele and our students.
Considered the Harvard of Private Service Education, Starkey International Institute for Household Management is now celebrating its 40th year. Mrs. Starkey began in 1981 by coining the title Household Manager. She has worked diligently her entire career to help create a profession of service; in other words, Household Management. She brought agencies, international schools, veteran Estate Managers, Butlers, and Military Enlisted Aides together for 10 years at Restoring the Art (RTA) conferences to help grow the industry. RTA has also become Starkey’s Student Financial Assistance 501(c)3 nonprofit corporation.
Today, Starkey is considered a highly sophisticated Service Management education corporation teaching the art form of Private Service. We are a state-approved vocational institute. We are also a seasoned Placement Corporation, placing our new and veteran Service Graduates with a 95 percent success rate. Our Publishing Company has penned five Service Management Publications for our students and our clients. We house Starkey in a classical and registered historical mansion, built in 1901. This 13,000-square-foot, high-end private residence is where students are invited to reside while in training and where we conduct our Service Management Programs.
The Starkey International Institute for Household Management is deeply committed to meeting the needs of industry Service Professionals and their Employers.
To create a world-class Private Service industry in which Private Service Management is seen as an art form, continuing education and growth are valued, and standards of professionalism are recognized, honored and fortified.
Mary Louise Starkey began Starkey & Associates, Inc. in January 1981, offering housekeeping and placement services. In November 1989, Mary Starkey created Starkey International Institute for Household Management in response to marketplace requests for trained and skilled professionals. Since its first class offering in January of 1990, the Institute has benefited from the presence of old-world European and American Butlers, experienced service professionals, and Household and Estate Managers from the United States and abroad.
The Starkey Curriculum teaches Private Service expertise and an organizational structure which supports the management of complex homes and lifestyles. The curriculum is creative, interactive and transformational in style. A conceptual and hands-on education, the Starkey Curriculum teaches the Household Manager to identify and attend to the specific needs or Service Standards of the Principal and household.
The Private Service Management profession in America has been growing rapidly. Over the years, Starkey has produced mature, seasoned veterans who are continuing to set the standards in Private Service, as does Starkey’s work in helping new clientele identify their needs.
The success of the Starkey International Institute for Household Management is based on the commitment to redefine the time-honored service profession in terms of the modern, upscale American service and quality-of-life expectations.