Starkey Milestones

1981

Created the concept of the Professional Household Manager and coined the term “Household Manager”

1985

Became a nationally recognized private service placement company

1987

Hosted first “International Nanny Conference” and became a charter member of the International Nanny Association

1988

Developed first approved educational curriculum for personal service and Household Management

1989

Published first Household Management text, The Original Guide to Household

Management©

1990

Opened first School for Household Service Management in the United States

1991

Featured on the front page of the Life Styles Section, USA Today

1995

Developed the first professional and systemized language for the service profession

1997

Patented the world’s first Service Management System that identifies and manages

Service Expectations

1998

Published Mrs. Starkey’s Nanny Manager©

1998

Developed The Household Manager’s Software for the Private Service Profession

1999

Offered first publication for Private Chefs, The Alchemy of Cooking©

1999

Starkey International® featured on front page of The New York Times

2000

Published Mrs. Starkey’s Setting Household Standards© for employers

2000

Created “Restoring the Art®” Continuing Education Conference, now an International Association for Private Service Professionals

2001

Starkey Household Management curriculum became an approved U.S. Military

educational program

2002

Incorporated Wine Cellar Management into Household Management Curriculum

2003

Began training Butling and Service Etiquette Skills for the Hospitality Market, Private Clubs and Luxury Service Hotels

2005

Household Manager title accepted by the Department of Labor. Supported the development of a National Certification in Household Management

2007

Prominently featured as Chapter One in the Wall Street Journal’s publication “Richistan,” by Robert Frank, about High Net Worth, as well as Frank’s book The High Beta Rich!

2008

Graduated Class 100!

2008

Featured in London Times and French TV

2009

Development and re-release of StarkeyHQ© Service Management Software – Managing the Business of Private Service

2009

Featured in The Costco Connection

2009

Featured in Forbes Magazine and “The Today Show”

2010

Created specialized student scholarships and loan programs in cooperation with Restoring the Art® for Potential Students needing financial aid

2010

Invited to provide Luxury Service Education in Asia and the Caribbean

2011

Created specialized Service Managers Certification Program for Estate, Service, Concierge, Senior and other Service Hospitality for Residential Communities.

2012

Launched Certified Service Management System Correspondence Course

2013

Teaching Starkey curriculum in China

2015

Created Textbooks and Curricula for each of the Ten Standards