IO2022

Top Standards

My top five Service Standards are Administration , Clothing + Valet, Entertaining, Housekeeping, and Culinary


My most important moral is Honor. Honor to me means honesty and integrity. Growing up my mother would, if she could, not tell my dad about things that would upset him. So, if I got a bad grade, made a mistake, or got in trouble at school she would most often not tell him. As a child, I liked this because it meant fewer punishments for me. However, as an adult, I now see that it taught me that it was okay to lie or be dishonest, if it saved you from future punishment. So, for a period of time towards the end of high school and beginning of college I did not always make the most honest choices, because I justified them in my mind. In hindsight I see that when I was not being my most authentic, honest self – I attracted dishonesty into my life. Thankfully, I learned this lesson sooner rather than later, and began the process of changing the way I think and making better choices.

In 2017, I met the love of my life. He was wonderful in every single way, or at least I thought. About two and a half years into our relationship he admitted to me that he had been struggling with an opioid addiction on and off since high school (so about 15 years), despite being an extraordinary person. After the sudden death of his father (a couple years into our relationship), he relapsed, despite being sober for the beginning of our relationship. I truly had no idea, and I was devastated and confused as to how to navigate the situation. Ultimately, he did not have the ability to conquer his addiction in this lifetime, on this earth, and he passed away about a year after I found out about his addiction struggles. These life-changing experiences reinforced my dedication and focus on honesty and integrity throughout all areas of my life and career.

As I get older and reflect more on myself and why I am the way I am, I realize how much my childhood shaped me and why I do the things I do. As a child, what I learned was that it was okay to be dishonest, if it saved you from future trouble or punishment. On the other hand, what adulthood has taught me is that Karma is real, and to always act in accordance with what is right. I have gone through periods where I was not my most honest self, and life was not good for me during those periods. From those parts of my life, I have truly learned the value of integrity, for me, not for anyone else. I now do my best to always be honest and always act in a manner that I am proud of, when the Personal Statement: Continued


people are around and when I am alone. I hope to utilize my integrity, love of Service, and knowledge of the Starkey Service Management System to further improve the life of my future Principal, and be the best Private Service Manager I can be.

ST2021

My Top Standards
Culinary
Entertaining
Guest Care

Be Your Best

I’ve had a service heart ever since I was a little girl. I was born in Ft. Lauderdale, Florida and remember setting up a lemonade stand at the end of my driveway. I can remember the neighbors coming over to buy a cup for 5 cents. My parents taught my brother and I at a very young age the value of a dollar and if we wanted things, we had to earn it. They encouraged me to always do my best, work hard and treat others the way that you would like to be treated, and not to judge people or gossip.

When I was 8 years old my family moved to Charlotte, North Carolina. My grandmother on my father’s side lived there and I remember cooking with her. I loved learning how to make all the southern favorites from scratch and using fresh ingredients straight from our garden and then canning vegetables and making fresh fruit jellies that we would put up every winter. I am so grateful to of come from such a loving and caring family. My grandmother would teach me about compassion for others and how to conduct myself using good manners.

I have had many different work experiences in my life, most of my positions were culinary centered, and they always involved management and people skills. I’ve also traveled domestic and international throughout the world. I have had the opportunity to observe different cultures and habits from others that have taught me to be open minded and adapt to different people’s way of life without judgement. These lessons have positioned me to be dependable, responsible, trustworthy and loyal, with a knowledgeable human being. I have also learned that respect for confidentiality regarding my employers and their family and friends is of the upmost importance.

It is my goal to provide excellent and memorable service with heart. My strong work ethic has an emphasis on quality, discipline, teamwork, professionalism, character, and integrity.

Culinary:
I have worked within the culinary field for the past 20+ years. I was the executive chef and owner of a very successful catering business. I also have been in the private chef industry working on super yachts and private estates. This type of work requires long hours. It is very important to keep on top of the principals, family member and guest’s favorites and more importantly food allergies and if there are any dietary needs. When this information is received menus need to be made in advance with the house manager and/or principals’ approval. Time needs to be allocated to provision the finest healthy ingredients available. I like to support the local farmers for organic produce and grass fed and cage free meats within the area if possible.

Entertaining:
Entertaining can involve everyone within the household. Usually there is a theme or style that is needed to begin creating the event. The style of the event is key. The styles can range from formal to informal. It is important to know who and how many people will be attending. Time of day and hours the event will take place. Where will the event take place within the environment? Menus and courses are put together to be approved by the principal. Table setting need to be put into place to include linens, china, silverware, and flowers. Determining what alcoholic and non-alcoholic beverages will be served. How many staff needed to serve during the event? If these rules are followed your event will be a huge success.

Administrative:
I’ve my own Catering company and my own restaurant and have managed

• Starkey Advanced Household and Management Certification
• Conscience of management style
• Responsible, dependable, honest, and trustworthy, keeping my word and always do my best
• Manage multiple staff
• Able to handle chaotic situations on my own along with the authority to master the moment
• Work in concert with the home office about budgeting, payments to vendors, petty cash on hand and potential contracts and negotiations pertaining to staff and vendors
• Record hours of all staff
• Prepare expense reports
• Record of all receipts
• Answering the telephone
• Communicate with principals to identify and ensure that their lifestyle needs and expectations are met
• Responsible for interviewing and getting quotes from multiple vendors
• Inventory of valuables, cherished items, china, silverware, wine, etc.
• Create detailed shopping list of all household essentials and keep up to par. (culinary equipment, housekeeping products and toiletries, laundry essential, maintenance supplies)
• File and organize all manuals and warranties
• Record all principal and family information. (Favorites, emergency numbers, Doctors information, prescriptions, anniversary, and birthdays)
• Keep record of family and guest visits
• Familiar with Mac and Windows, Printing, Scanning, and Faxing

Housekeeping:
• Scheduling cleaning detail of all the zones
• Restocking cleaning supplies and keep detailed inventory
• Pick up any dishes that are left around the environment
• Experienced in household cleaning and products uses
• Eye for detail and keeping everything in its proper place per principal
• Set up and managed Housekeeping duties per zones to housekeeping staff

Culinary:
• Culinary and Restaurant Management Degree, Scottsdale Culinary Institute (Le Cordon Bleu), Scottsdale, Arizona Associates Degree
• Certification in food safety, hygiene and sanitation
• Culinary trained chef with over 25 years’ experience within the industry, land, sea, and air (Private households, Private Super Yachts and Corporate Jets)
• Creating weekly menus to accommodate principal, family member and guests per their favorites, dietary needs, and allergies
• Inventory of all meats and seafood and other kitchen essentials
• Knowledgeable in domestic and international cuisine, auto immune, keto, paleo, vegetarian, vegan, gluten free, dairy free.
• Enjoy working with local farmers and markets for the freshest organic ingredients, including grass fed and cage free meats
• Experienced in menu creation for large events

Clothing & Valet:
• Knowledge of fabric care, ironing, and storage
• Good closet organization
• Familiar with dry cleaning procedures
• Packing and unpacking for travel
• Knowledgeable for proper jewelry cleaning
• Familiar with high end personal care and beauty supplies
• Knowledgeable of shoe shine

Entertaining:
• Familiar with desired service styles
• Catering experience and event planning
• Work with party planners, equipment rentals, caterers, floral designers and entertainers.
• Knowing how many staff will be needed to serve
• Sourcing entertainment needed for event
• Extensive knowledge in food service industry and how to set up cocktail parties, passed hors d oeuvres and buffet tables
• Experience in event ambiance (floral arrangements, lighting, etc.)
• Knowledgeable in floral design and arrangements
• Experience in last minute changes that can occur during events
• Bartending experience
• Knowledgeable about service style
• Setup of family and guest’s tables

Grounds & Property:
• Walk through of property daily
• Monitoring water consumption and detecting leaks
• Coordinating with landscapers
• Coordinating with pool technicians
• Inspections of lawn, flower beds and trees
• Work closely with grounds vendors
• Inspection of property security alarms
• Experience in seasonal changes of flower beds
• Knowledgeable growing seasonal herbs and vegetables

Maintenance:
• Daily walk through of environment
• Inspecting and approving service repairs
• Doing regular inspections of environment equipment to ensure everything works properly. No Surprises!!!
• Experienced working with last minute vendors
• Landscape lighting and property lighting
• Inventory of basic household items kept on hand including batteries, lightbulbs, electrical panel fuses, etc.

Transportation & Travel:
• More than 25+ years’ experience within the travel and transportation industry
• Travel with principals to multiple homes domestic and international
• Have experience as flight attendant on private jet
• Have experience on private yacht up to 70 meters
• Experience with inflight catering
• Work closely with travel agents to ensure all travel arrangements are properly secure
• Arranging drivers and car rentals for principals and staff

Safety and Protection:
• Keep emergency supplies up to date
• Ensure inspection of fire sprinkler systems and alarms are up to date and batteries are changed yearly
• Staying with outside vendors while they work on the property
• Maintaining security systems
• Work closely with security consultants
• Understanding and keeping up to date of alarms and security systems

Personal Care:

• Over 25+ years’ experience within hospitality industry and service
• Personal shopping experience for in-flight corporate service for over 10 years
• Booking restaurants and transportation for principals and guests
• Make sure that guest preferences are met
• Onsite serving
• Booking dinner reservations and entertainment events
• Laundering and ironing clothes
• Experience in favorites profile of food and beverage

Pet Care:
• Feed pet and administer medicine if needed
• Drive to veterinarian and making sure all vaccines are up to date
• Take pet for daily walks several times of the day
• Making grooming appointments
• Travel arrangements

AA2021

 

My Top Standards
Administrative
Housekeeping
Maintenance
Entertainment

 

 I was born in Odessa, Ukraine which is on the Black sea coast. My father was a train and locomotive engineer/ driver, and my mother was a consumer goods expert. They both obtained technical degrees in technical colleges in my hometown. I enjoyed living in Odessa, Ukraine as it is a beautiful city with nice beaches and beautiful European architecture as initially it was built by Italians, French and Greeks. As it was and remains the large port on South of Ukraine it always draws merchants, student and foreign tourist. They still call it South Palmira. I attended very good schools and had been introduced to the English languish since I was a young girl which later on helped me to obtain my degree in language and literature.

 

Since I was a teenager, I started to dream about traveling and had no idea how I could do that. My parents were not rich and worked hard to make sure that me and my brother got a good education and became good people. After I finished my studies, I did not have any money, or a job and I decided to work temporarily in the restaurant to practice my personal skills and had no idea that it will lead me to my long-life career in hospitality and Private Service.

 

My parents were always working so I needed to grow up and at times to take care of my brother as he is 10 years younger than me. That was my beginning of service and taking care of others. Implementing simple tasks around the house simple cooking, laundry, cleaning on weekly basis.

 

When I turned 22 I got my first job and then in 2 years, I was working in Europe on a cruise ship and two years after I was working off the coast of Texas, in the US in another cruise ship.

 

I have been working on the ships since 2008 and then I gradually transitioned to working in the private home and have remained working in the private service industry till today.

 

I have lived primarily in South Florida since I have moved to the US 20 years ago. It happened unintendedly as South Florida reminds me a much of my homeland. I always have the opportunity to go to the seaside and meditate at times. Being by the ocean side gives me energy and I always go back. I have been told for that matter that I will fit great on the East coast of the US. I intuitively know that I have a genuine service heart; I am a giver, and a people person.

 

Working for a long time in Private Service has taught me, and advanced my confidence and ability to perform different tasks and think fast to make it happen.

 

Administrative:

Is one of my strengths due to my experience with computers and software programs, such as Microsoft Word, Excel and Microsoft Outlook I currently use at work; I use the calendar aspect as much as the email portion of the program. I have over ten years of supervisory and management experience with teams of 10-15 or more members and have managed 15 or more vendors (pool maintenance, security systems, HVAC, wine cellars, etc.). I have the responsibility of creating and maintaining a budget, negotiated service contracts, gathering estimates and bids on projects, and ensuring they are carried out to satisfactory completion.

 

 

 

Housekeeping:

 I am directly responsible for oversight of the Housekeeping staff in my most recent position in private service. I have established / maintained cleaning zones and task sheets and personally ensure quality control for the cleaning of the entire 11,000 square foot property. I would not be capable of expecting that my staff maintain such high levels of performance if I didn’t hold myself to that same standard. I pride myself in my own housekeeping abilities and realize that I thrive in an exceptionally clean and organized environment. In addition, I have become very familiar with the luxury market and provide the best possible experience for our affluent clientele.  I am hands on and teach other personnel showing how and what needs to be done. I have a strong eye on details

 

 

 

 

 

Entertaining:

Over the many years and recently going through Starkey’s extensive Certified Household Management course, I have mastered different silver service styles, I have honed my passion for making an event better and more exciting that anyone could imagine. I very much look forward to coordinating weddings, rehearsal dinners, anniversary and birthday parties, corporate and fund raising events. I am accurately described by others as a systems woman with an eye for details, appreciation of value-added ideas and a burning desire to exceed all expectations. 

 

Technical Skills Synopsis:

 

Administrative:

·         Familiar with the use of PC and Mac operating systems, specific software

·         Experience managing staff in the private home and at previous jobs in hospitality industry

·         Experience with vendors and contractors, architects for renovation projects, chooses vendors according to the tasks given by the principal

·         Supervised multiple renovation projects and worked closely with general contractor for quotes and execution of the projects according to the principal needs

·         Chose various products for interior design projects for the principal

·         Researched and purchased interior design items on the request of the principal

·         Made orders for the furniture and appliances, lights, etc.

·         Manages schedules, calendars, and household budgets

·         Trained in the patented Starkey Service Management model

·         Monthly bank account report

·         Performs certain monthly payments or different accounts

Housekeeping:

·         Capable of zoning a home for cleaning and creating task sheets

·         Cares for high-end antiques, artwork, and other collectible and valuable household items

·         Knowledgeable of specific cleaning and laundry products and their appropriate use

·         Purchasing and restocking proper cleaning products

·         Researching the products that are safe for pets and children

 

Culinary:

·         Comfortable creating simple meals with everyday pantry items

·         Familiar with cooking certain ethnic cuisines

·         Capable of pairing food and wine

·         Full grocery shopping

 

Clothing & Valet:

·         Launders and irons clothing

·         Specialty fabric, shoe, and leather care

·         Capable of sewing buttons and performing minor clothing repairs

·         Rotates clothing for seasonal storage

·         Organizes closets and packs and unpacks for business and leisure travel

·         Has a great personal interest in clothing and fashion

·         Have a good knowledge of high-end brands of clothing, shoes, accessories and perfumes

 

Entertaining:

·         Trained in the Ballet of Service Style

·         Event planning and organization

·         Trained in American plated, French, Russian, and English styles of service

·         Table Settings

·         Cares for fine crystal, china, and silver

·         Able to coordinate and execute formal and informal entertaining events

·         Create a desired ambiance in the home, based on a Principal’s standards

·         Knowledgeable floral arranging

·         Familiar with wines and spirits, purchasing any wines and spirits that requested by the principal

·         Cigar shopping and humidor care

 

Property & Grounds:

Safety and Protection:

·         Walks property daily

 

Maintenance:

·         Basic maintenance of HVAC, plumbing, electrical, and security/smart home systems

·         Repair and maintenance of HVAC, plumbing, electrical, and security/smart home systems

·         List advanced knowledge of specific systems: Christon

·         Any kind of home maintenance from professional upholstery cleaning to professional stone cleaning

·         Close work with plumbers, electricals, installers, general contractors, audio and video specialists, drapery installers, painters, A/C specialists, etc.

Travel & Transportation:

·         Experience serving on luxury yachts.

·         Capable of doing chauffeuring

·         Coordinates travel, international and domestic, including flights, hotels, ground transportation, restaurant reservations, etc.

·         Trained in Aircraft procedures and safety, inflight service of VIP. Corporate Aviation.  Cabin in service, food procurement, handling, prep0aration, galley safety, bed making, and caring for the cabin in flight.  Medical Certification in CP r, evacuation, live fire, ditching, hypoxia drill

·         Well-travelled and interested in traveling with the principal if needed

·         Performs basic vehicle and golf cars maintenance (oil changes, tire rotation, maintaining fluid levels, etc.)

·         Able to purchase a vehicle, golf cars according to the principal’s instructions

·         Coordinate’s vehicle maintenance schedule, insurance, registration, and licensure

Pet Care:

·         Knowledge and experience of regular health maintenance of small dogs and cats.

·         Supervised or unsupervised animal medical care (administering medications) for principals’ pets: small dogs, cats.

·         Booking of flights and all necessary paperwork for pet’s travel with or without principals.

·         Familiar with working with commercial pet carriers

·         Comfortable working around pets

·         Took care of principal’s pets on multiple occasions

·         Close work with veterinarian on multiple occasions

Guest Care:

·         Experience working in a home with frequent high level house guests

·         Level of concierge service offered: whatever guest requested- information was found and provides

·         Guest management (profiles, likes/dislikes, services and tourism offered, etc.)

Child Care:

·         Experience caring for children, 2–5-year-old, baby-sitting, food preparation, giving a bath, putting to bed, outdoor walks without additional supervision.

·         Natural affinity and life experience with children

 

 

 

 

AJ2020

Household Manager

Top Standards:
Administrative
Clothing & Valet
Housekeeping

Prefers East Coast Florida

Speaks English, French and Spanish

I was born on the island of Jamaica, the fourth of five children. My mom was a warden at a women’s penitentiary and my father was a soldier in the Jamaica Defense Force. My grandmother, Sister Myrtle, and my great-grandmother, Miss Alice, raised me until I was 12. This was a common practice in Jamaican culture, as it eases the burden on young families.

I first realized my Service Heart around the age of six, living with my elders. As far as I can remember, I would help Sister Myrtle walk, as she had trouble with her legs (perhaps from osteoarthritis, an injury, or nerve damage). I spent my early years with many seniors who depended on me to help with strenuous tasks. Sister Myrtle and I were bosom buddies, virtually inseparable. I later discovered that Sister Myrtle was a cook to a private family. Her family valued her so much that when she retired, her name was written into their will, and she continued to receive checks from the family her entire life.

When I was 12 years old, I returned to live with my dad. My mother had previously moved to New York to work and pave a way for us to join her. On the weekends, my sister and I helped our live-in maid with housekeeping chores. Two years later, when we moved to New York, I assumed more responsibilities in our home, including cooking and cleaning for our family of seven, as both our parents worked.

After college, I landed a job as a Sales Analyst with Winthrop Pharmaceuticals, the company now known as Sanofi. I stayed with the company for 12 years, before deciding to leave the corporate world to raise my children.

I worked with my children and some of their friends in various areas of academia, at times assisting as many as seven students with their studies. I enjoyed helping them with SAT/ACT test prep, AP coursework, college applications, college visits, financial aid forms, college scholarship applications, summer jobs, internship applications and much more.

After my children left the home, I decided to re-enter the work force by pursuing a career in Private Service. My first career was administrative, the second, personal care. This third career, in Private Service, is a natural combination of the two. My Top Four Service Standards are Personal Care, (children, elderly, pets, guests), Administration, Clothing and Valet, and Housekeeping.

In my most recent assignment, I was Family Attendant to a family of seven: parents, three children, (including a pair of twins), a dog and a cat. I performed duties in Personal Care, Housekeeping and Clothing and Valet in a 35,000-square-foot nascent home. The kids, the dog and I were the ultimate troopers, often being a bit too rambunctious for the cat! We indulged in Minecraft, online games, slime, riddles, crossword puzzles, board games, homework, projects, capture-the-flag, hide-and-go-seek, property walks, amusement parks, tennis, basketball, table hockey, pinball, football, rollerblading, swimming, playing on trampolines, dancing, TV watching, running, sledding—you name it, we did it—all in the pursuit of fun, happiness, and peals of laughter.

From caring for the elderly, to working with high school students, to being a Family Attendant, my goal has been to support individuals or families in their desired lifestyle, to be their best selves, and to enjoy a certain “joie de vivre.” It has been an immensely satisfying journey.

In summary, I am passionate about learning, growing and adding to my skill set. I look forward to combining my Service Heart and my drive for excellence to support and improve the quality of life of an individual or a family. My only regret is not having embarked sooner on a career path in private care. Thank you for the opportunity to be of service.

My top four Service Standards are: Personal Care, Administrative, Clothing & Valet, and Housekeeping.

Technical Skill Synopsis:

Administrative:

  • Uses the patented Starkey Household Management System to structure the environment
  • Possess excellent articulation in verbal, written and public speaking skills
  • Researches, draft, edit, proof-read, and publish emails and documents
  • Manages contacts, mailing lists, invitation lists, correspondence, personal files
  • Comfortable hiring, training, and managing a staff
  • Develops Employee Handbook to contain personnel policies
  • Experienced in conflict resolution, time management and team-building skills
  • Manages household budget including credit card reconciliations and balancing bank accounts
  • Experienced developing and maintaining a budget for 20 people and $2 million dollars: petty cash, deposits, withdrawals, money transfers
  • Detail-oriented and precise in business transactions and can negotiate fair prices
  • Knowledge of payroll procedures, health insurance, disability insurance, catastrophic insurance, life insurance, dental insurance, vision benefits, 401(k) plans, IRA plans, Social Security benefits, payroll taxes etc.
  • Able to digitize paper files and video recordings
  • Proficient with business machines: computers, printers, copiers, fax machines, scanners, label makers, postage meters, scales
  • High level of computer skills, Adobe, MS Word, MS Excel, MS PowerPoint, MS Access, Calendar programs: MS Outlook, Google. Internet Applications, iPad.  iPhone, Android, Windows: Smartphones and Apps, Mac Notebooks, PCs, Laptops
  • Can handle phone conferences, video conferences and running errands
  • Maintenance of manuals, records, specifications, how-to care, inventories, and warranties

 

Housekeeping:

  • Implements customized zoning and task sheets for a home
  • Works alongside housekeeper to train or support, as needed
  • Familiar with proper tools and procedures for cleaning a home
  • Able to create Daily, Weekly, and Seasonal task sheets for detailed cleaning
  • Understand smells and Special Care cleaning products for: glass, chrome, silver, brass, copper, gold
  • Skilled in bed-making and turndown
  • Knowledge of Antique and fine rug care
  • Driven to ensure meticulous housekeeping standards
  • Maintains inventory of household cleaning supplies and tools

Culinary:

  • Uses the Starkey Culinary Management System to identify flavor profiles and preferences
  • Plans menu using Principal’s favorites, internet research, magazines, etc.
  • Skilled at making excellent country breakfasts, light lunches, and simple dinners
  • I can follow most recipes
  • Ensures adequate stock of pantry items and comfort foods
  • Obtains specialized products being mindful of sanitation and storage
  • Creates food presentation using knowledge, internet research, magazines, etc.
  • Works with a Personal Chef to develop menus and inventories
  • Supports Chef with grocery shopping and preparation of items, as needed

Clothing & Valet:

  • Determine Principal’s clothing style to support Personal Shopping needs
  • Manages dry cleaning including logging items in and out, and repairs needed
  • Acts as personal shopper and online ordering management
  • Highly skilled at clothing care, shoe care, purse care and closet organization
  • Careful handling specialty fabric, shoes, leathers, and accessories
  • Familiar with sports clothing, equestrian wear, outdoor gear
  • Knowledge of furs in wear, treatment, and storage
  • Can launder, steam and iron clothing and linens
  • Skilled at sewing buttons, closing seams, and performing minor clothing repairs
  • Can rotate clothing for seasonal storage
  • Can pack and unpack for business and leisure travel
  • Has a personal interest in clothing and fashion

Entertaining:

  • Uses Starkey’s Ballet of Service to plan events ranging from casual to formal
  • Determine Principal’s Entertainment style and style of events
  • Comfortable managing and executing entertainment events within the home
  • Manages caterers, vendors, and household staff in preparation of, and during, events
  • Develops guest list and high-profile involvements
  • Develops ambiance, floral arrangements, and themes
  • Familiar with table linens, china, silverware, and crystal and care thereof
  • Can ensure Stocking and maintenance of the wine cellar
  • Basic knowledge of Wine, wine paring, mixing and serving of beverages and alcohol
  • Creates amenity and gift-wrapping center and system
  • Ensures safety of all guests during event and after; notices impaired driving and finds alternate solutions

 

Grounds & Property:

  • Creates zoning and task sheets using the Starkey system
  • Determines principals’ preferences
  • Hires and supervises vendors in the care of property & grounds
  • Walks property to identify any areas of concern and addresses them with Principal or vendors

 

Maintenance:

  • Identifies unique maintenance needs based on age of residence and physical location/climate
  • Comfortable working with engineers, inspectors, contractors, and attorneys regarding special projects and needs
  • Acts as point of contact for all internal and external vendors
  • Provides oversight of projects and punch lists for new construction, renovations, installations, deliveries, removals
  • Very good at keeping products in compliance with warranties, procedures, and statutes
  • Comfortable researching, hiring, and supervising vendors for routine maintenance and special needs
  • Develops relationships with vendors

Transportation & Travel:

  • Intermediate French, Language Skills, Conversational Spanish Language Skills
  • Have traveled worldwide: can pick up and go without delay
  • Careful, competent, and confident driving ability with NY State Driver’s License
  • Very good at planning, operations, and logistics
  • Has a personal interest in luxury transportation vehicles
  • Maintains vehicle licensing, registration, inspections, and insurance
  • Develops auto maintenance and detailing schedules
  • Arranges for travel, ground transportation preferences, and lodging
  • Arranges for chauffeur for Principal and other members of entourage
  • Maintains records of all vehicles including make, model, and service history
  • Maintains records of recreational and sports vehicles
  • Supports transportation via boats and yachts
  • Familiar with scheduling and arranging for travel via private plane

 Safety and Protection:

  • Fiercely loyal and protective of employer’s environment: a problem solver
  • Able to quickly assess environment and initiate security measures
  • Determines any variables that may pose safety concerns
  • Obtains and supervises vendor to take care of Security and Protection: body guards, dogs, audio/visual systems, safe rooms, weapons, and drivers,
  • Develops relationships with local Police and Fire Departments to periodically conduct safety and security inspections
  • Checks all smoke, fire, and carbon monoxide detectors and fire extinguishers for proper function
  • Walks home daily to identify any safety concerns
  • Ensures safe environment for Principals, staff, and guests at all times

 

Personal Care:

Child Care:

  • Supports family values and discipline, as appropriate
  • Assess environment to ensure safety of all children
  • Supports wake-up and bedtime routines for all ages
  • Assists with bathing and grooming for daily activities and special events
  • Identifies favorites and preferences for children
  • Keeps calendar of daily schedules, school activities and social activities
  • Maintains child-specific inventory of toiletries and school supplies
  • Provides educational support in Math, English, Reading, Writing, Science, Social Studies, French, Biology, Chemistry, History, and Standardized Test Preparation
  • Provides coaching, mentoring, supervision, and guidance in academics, career choices, and extra-curricular activities
  • Assists with Parent-Teacher Association (PTA) meetings, Parent-Teacher Conferences, and college visits
  • Provides daily transportation for children in addition to sports, art, music lessons and competitions
  • Chaperones play-dates, sleep-overs, and school trips

Pet Care:

  • Supports family’s pet care style and discipline
  • Supports pet-care schedules, daily activities, and special security measures, like invisible fence
  • Interacts with pets to feed, walk, play with, and provide daily care
  • Manages appointments with vet, trainer, groomer, and other pet-specific vendors
  • Provides special toys/resting area, special clothing, accommodates special dietary needs

 

Guest Care:

  • Will employ Starkey Guest Management System
  • Coordinates visits from other family members, friends, and business associates
  • Identifies preferences and favorites and ensures all needs are met
  • Inquires about daily schedules and suggests interesting activities or events
  • Ensures all food requests are prepared for and supported including special diets and flavor profiles
  • Provides concierge support for reservations and special requests
  • Provides administrative support for equipment/technology and guest room amenities
  • Provides Pick-up and Drop-off services at airport, train terminal, etc.
  • Prepares guest rooms for arrival with special attention given to requests and amenities

Elder Care:

  • New Jersey Board Certified as Home Health Aide
  • Mindful of life values, ethnic, religious, and cultural beliefs
  • Assists with wake-up and bedtime routines, daily schedules, and activities
  • Supports daily grooming, bathing, and dressing needs
  • Identifies flavor profiles, favorites, and preferences
  • Supports those with limited mobility including ADA access, Wheelchairs, Scooter, and Special Bathroom Supports
  • Manages calendars for social functions, medical appointments, and entertainment engagements
  • Provides transportation to appointments for medical, dental, vision, hair, aestheticians, therapists, pharmacists
  • Manages medical records and safety measures such as life alert bracelets and medical ID’s

Accompanies elders on trips to visit with friends or relatives

YG0813



YG0813Certified Household Estate Manager/Chef

Top Three Standards:

Property & Grounds
Maintenance
Administrative

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CF0104

cf0709Starkey Estate Manager

Top 4 Standards

Administrative
Culinary
Entertaining
Housekeeping

Willing to relocate anywhere for the right position

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NB0155

Estate Manager/Personal Chef

Top Standards:
Administrative
Housekeeping
Culinary
Entertaining

Available for short-terms Private Chef positions anywhere

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AJ0153

jAtkinsStarkey Estate Manager
/Elder Care

Top Standards:
Administration
Housekeeping
Clothing & Valet

 

 

Prefers the South East

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HC0826

HC0826CERTIFIED HOUSEHOLD MANAGER

Top 4 Service Standards
Administration
Maintenance
Property
Grounds

 

 

Will go anywhere for the right position

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