New June 2020 Courses

Update!

June 8-12: The Relationship of Service Course
June 15-19: The System Management Course
June 22-26: Housekeeping Course
June 29- July 3: The Art of Entertainment Course

1) The Relationship of Service Course is about creating the ideal Private Service position for you. Who is your perfect employer, and what do you want to be doing all day? What are the differences between a Household or Estate Manager?

We will help you define:
Why are you in service?
What is in your background that prepares you for service?
What do you bring to the table that will make a difference in the Lifestyle Vision of your Principal?
What is your unique Style of Service?

These answers will invite potential Principals to want you as as their Household or Estate Manager. You will know what you are worth in today’s market and why! As Service is 40 percent technical skills and 60 percent relationship, know the right relationship for you. Finally, Starkey will develop a Placement Profile for you and know how to place you with the right employer!

2) The Starkey Household Management Systems Course is the fundamental and core curriculum for setting up any Service Management Plan. This is a US patented System especially for managing private homes. You will learn the 11 management tools and 10 Standards of Services you must know to be successful in a home. Without these tools, most are in crisis mode. You must know how to think as a Household or Estate Manager and understand the language used in Private Service; because like any profession, communication is key to success.

3) Housekeeping is to Household Management as bookkeeping is to Accounting. If you don’t know it, you can’t really supervise Housekeepers or train them. It’s an integral part of a Household Manager’s knowledge. The course offers setting up a Housekeeping System, what are appropriate Zones and Zone differences, selecting the right products for each purpose, cleaning methods, organization, care of fine furniture, bedroom cleaning and turndown service, sanitizing bathrooms, cleaning floors, developing daily duties, weekly duties, and seasonal cleaning. Seeing the details! Students will come out of this course knowing what fine Housekeeping really means.

4) The Art of Entertaining Course is back! We will be covering Table Settings, Table Service Styles, Champagne Service and Formal Dinner planning all from the perspective of the Emily Post tradition. If one knows the traditional art, one can always alter or fine-tune to fit the requests of your Principal. Starkey will present its famous “Entertainment Event Planner” and practice Order of Service. We will also cover care of fine China, Silver and Crystal, basic flower arrangements, proper use of candles and menu development. We will end the course with a formal dinner.

We look forward to having you!

We currently offer our Systems Program as an online correspondence course, in case you want to start learning now!

Click Here to Apply | Check Out The Starkey Blog

Click here to watch the Video of the Starkey mansion

Update for the New Year

Starkey International is now almost 40 years strong. We have created service terminology for private homes, patented a service manage system unique for private homes, written 18 textbooks and placed 95 percent of our Graduates.

We invite all those in private service to get educated. Grow our profession by growing your knowledge.

Employers prefer educated professionals in today’s market.

Happy New Year!

January 2020 Course

Ring in the new decade with genuine support and the best in private service education!
Come experience two weeks in Denver at the newly renovated historic Starkey Mansion this winter. From Jan. 19-31, six students will have the opportunity to learn the skills it takes to succeed in Household Management.
(more…)

Starkey Summer 2019

What’s Going on At Starkey!

July 22nd to August 3rd 2019 Certified Household Management Systems and Personal Statement Courses offered at the Starkey Mansion.
$7,745. Includes Service Education and Housing, breakfast and lunch provided.

VA Certified

STARKEY SERVICE MANAGEMENT SYSTEM

Starkey’s Service Management Patented System
Any size estate, or property; any number of family members
11 unique Private Service Management Tools and Household Service Language
Essential knowledge for those working in Private Service
Estate or Household Manager, Personal Assistant or Family Office
A Starkey Certification Program.

The Relationship of Service and Your Personal Statement Program
will show you the process and path to identify your perfect position.
We will guide you in developing your Personal Statement and identify your top
3-4 Service Standards, Service Style, and the Employer’s Service Expectations right for you.

Call 1-800-888-4904 For More Information

RTA Reunion & Starkey Mansion Restoration.
A Weekend Experience of Meeting Up With Old Friends and Making New Ones!
August 10th and 11th 2019 at the Starkey Mansion

 

RSVP for the RTA Event Today!
 
Are You A Starkey Graduate and looking for a new position?
Click here to view all of our current positions available!

2019 RTA Reunion Event

Calling All Starkey Graduates

What’s New at Starkey!

RTA Reunion & Starkey Mansion Restoration.
A Weekend Experience of Meeting Up With Old Friends and Making New Ones!
August 10th and 11th 2019 at the Starkey Mansion

 

 

Saturday the 10th.


Saying Hello! Mansion tour restorations and hugs
10:00 am until to 2:00 pm
A Coffee brunch and more.

 

Sharing Memories at the Mansion and in the Journey of Serving!
4:00 pm – 8:00 pm Wine and nibbles.

 

Sunday the 11th.

Sunday morning Congratulations with Promises of continued Success in Service!
10:00 pm-2:00 pm Brunch

Old pictures please! From your memories at the mansion… laughter and more.

 

August 10th and 11th 2019 at the Starkey Mansion

1350 Logan Street
Denver Colorado
80203

Reserve a hotel at Warwick, Brown, Hilton, and many others. Hotels in downtown Denver are all within walking distance.

Donate a minimum of $25.00 to RTA for this event, all proceeds go to student scholarships,
you will get updates for future events through our RTA newsletters and much more!
 

RSVP Today!

Starkey Household Manager Graduates Available Now for the New York City Area!

Starkey Graduates Now Available For NYC
and surrounding Boroughs

 

 

 

 

 

vlancavicStarkey Household Manager Graduates Available Now!

Vanessa Lancaric

I was born in Paris, France to an American father and a French mother, making me a dual citizen. My father was born in Czechoslovakia to a Slovak father who built a textile company from the ground and a Hungarian mother who was a social worker. Both were of the Catholic faith. The family was dispersed for many years as they had to leave their country due to the Russian invasion. They finally all reunited in Canada after several years and went on to immigrate to the US and became very proud Americans. My mother is the result of a French father born in French Algeria, a veteran of WWII and who became confined  in a German work camp for numerous years, he was one of the few of the French prisoners to have survived the conditions.  He became an engineer for British Petroleum. Her mother was from the French Alps and was an accountant until they married. Her parents met at a sanatorium where my grandfather was sent to recuperate. They both had a passion for music and were in a choir together. In turn my parents met in Paris, where both worked for Colgate Palmolive. My mother quit her career when I was born. My father’s career evolved from marketing VP to general manager which launched into international postings in Europe, Latin America, Middle East, Persian Gulf and Larchmont, New York. My mother, two younger brothers, cat, and dog followed him and during the summers we would go and stay with my French grandparents.

(more…)

Satter Foundation

Starkey International
Scholarships for our Military 2014

The Satter Foundation has again contributed scholarship monies to Starkey’s non-profit Restoring the Art scholarship fund specifically designated for Military personnel in earning their Starkey Certifications.  Starkey International has long supported Military Enlisted Aides and Officers who wish to professionally join Starkey’s family of Certified Household Management Graduates.  Please contact Paula Faulkner, CFO of Starkey for information regarding the Satter scholarship monies and other Funding and Scholarship opportunities.   Thank you Satter Foundation!

 

Announcing Starkey China

Starkey ChinaStarkey International has reached agreements with China’s largest household service organization, China Home Services Association, and Gaoyang Vocational Education Development Center which is working with top universities to provide Starkey education and curriculum throughout China. This would allow Starkey International to engage in the training and education of Chinese household service professionals through mutual cooperation. Gaoyang center was established in 2003 and was one of the earliest entities that helped introduce international programs into China.

These efforts were made possible by Starkey International and Gaoyang’s vision for quality service in China. Working with Starkey, Gaoyang will be launching training programs for Butlers, Housekeepers and other related household service specialties by mid 2013.

 

 

 

Starkey China Starkey China Starkey China Starkey ChinaStarkey China
For more information, please contact Starkey International.

Note of Appreciation from Denver Professional Mens Club

 

Service for Denver Professional Mens Club

Mary,

Just a note of appreciation to you for hosting the Denver Professional Mens Club for our meeting in September!

Time slipped away from me however you have been in my thoughts as I think it is really grand of you to host us at your wonderful home and business.  Your staff as always were great and I’ve attached a photo of them that wonderful night.

Have a great holiday season, 2012 has slipped by so very fast but as they say the older people become the quicker time flies by due to our mind’s reference of time.

David York

Visit the Denver Professional Mens Club website at: http://dpmc.org/

 

Protocol

Formal Dinner SettingSocial protocol is an aspect of etiquette defined as a code of behavior that delineates expectations for social behavior according to contemporary norms within a society, social class or group.

The French word etiquette literally signified a tag or label first used in the French Royal Court in the early to mid 1700’s to instruct guests on how to behave when dining at the King’s Table. In modern times, in the more common situation where the dinner table or other social gathering must be organized according to the degree of social rank and familial or professional relationships among the guests, it falls to the discretion of the hostess to determine who will take the highest position at the table as Guest of Honor to be seated at the right of the Hostess, with the Guest of Honor’s partner seated to the right of the Host.

At our Formal Dinners here at the Starkey Mansion, whatever the nature of our guests, this principal is still the foundation upon which the seating placement is based, and it does much to determine the social interaction and conversation during and after the meal.

Placement Update

Certified ManagersLast week was very exciting for us in the Placement Department. We began on a path of discovery that examined our dedication to Starkey’s applicants,  as they become graduates.

Our question was how to better support future students through the admissions process and into the placement phase.  This led to a new “Education First” process. Launching this program has galvanized admissions and placement departments.  This means that an applicant, thinking about enrolling at Starkey International, will have access to the placement department to ask any questions, outline the process, and begin a relationship with placement from their very first steps.

We are excited about this new project. Both the Admissions Department and the Placement Department are looking forward to hearing feedback from applicants, students, and Certified Household Manager graduates.

Starkey On Board… Yachts, Education and More

Ms. Alene KeenanWe are pleased to announce that we are collaborating with educator Yachtswoman Ms. Alene Keenan, owner and president of the acclaimed International Yacht Stew Solutions. Miss Keenan has been a yacht stewardess for over 20 years. She has dedicated her life to service, and has been developing and installing service training systems for private and charter yachts since 2007, worldwide.

“I am excited about working with Mrs. Starkey. I am a big fan of her philosophy of service and products. I look forward to combining the knowledge and expertise we each bring from our respective fields to co-develop a unique Service Management System and specialized curriculum and publications that will elevate service to new levels on board private and charter yachts.”

For more information on Ms. Keenan or Yacht Education Services, please contact us at services@starkeyintl.com or call us 800-888-4904.

Ultra Luxury Home Division Update

Ultra Luxury Home DivisionStarkey is delighted to have a relationship with Luxury Portfolio International (LPI), the Ultra Luxury Home Division of Leading Real Estate Companies of the world to share our private expertise with those LPI member real estate professionals who serve the High Net Worth. I along with Mr. Tollison, our Marketing and Strategy Officer here at Starkey were invited to present at their conference in March in Orlando, Florida.  Mr. Robert Frank, author of Richistan and the High Beta Net Worth, and Senior Editor of the Wall Street Journal moderated Realities of the High Beta Rich and a panel with Mrs. Starkey regarding high-end staffing, Luxury Realtor Joshua Saslove of Aspen, Colorado, Todd Ballenger known for Financial Services, and Anthony Cutugno who is a luxury marketing expert.

Mr. Frank spoke to this very elite group of 250 Luxury Realtors about the future of real estate on a world stage, about the different styles of high-net worth, how they made their money, the volatility of the market and its effect of the availability of money, how we are on another 2 year bubble, about how the smarter investor has become more conservative in their spending habits, and finally how to create added value for those clients when purchasing homes and estates in excess of $8 Million with the availability of quality staff to support their lifestyles. It was high for me to be in the same room with so many type A personalities making it happen in the world of real estate.  I also delivered a Presentation on Serving the High Net Worth.  My 30 years in service has taught me much in who they are, how they think, and what quality of life typically means for them.  If you have not read The High Beta Rich, it’s an excellent read.

Starkey International on the History Channel with the Sklar Twins!

Mary Starkey and the Sklar twinsAll of us at Starkey are thrilled to share with you that we had the opportunity to play with the well-known comedy team of Randy and Jason Sklar.  Learning Service made fun as we bantered back and forth our service perspective. Our feature, produced by Left/Right TV is part of a special Sklar Twins series and is called “United Stats of America.” It will air on The History Channel in February.  The Sklar Twins are most intelligent and humorous; the show features a Colorado gold mine, the Denver Mint, the Frugal Millionaire, and Starkey International.  It has a witty but serious undertone about learning what service is, and looking at the US and our attachments to money.  They discovered what we already know; Graduates of Starkey are “in the house but not of the house!”   Catch the Sklar Twins by visiting the following link.  http://www.supersklars.com

 

Starkey International will appear on United Stats of America on June 12th for the episode “Money Talks”

http://www.history.com/shows/united-stats-of-america

United Stats of America

Events at the Starkey Mansion

strawberries, apricots, pearsThe Denver Professional Mens Club held their annual meeting at The Starkey Institute last Saturday, January 21, 2012.  Seven or eight of Denver’s great professional men enjoyed a convivial evening of business mixed with pleasure while enjoying Chef Althoff’s customized culinary creations and delectable buffet with a good stiff drink!  Mrs. Starkey welcomed the group, shared a little of the Mansion’s 110 year history.  She invited these special guests to join with their friends or charities and choose the perfect date to experience one of Starkey’s prestigious formal dinners.

The Denver Woman’s Press Club was invited to tour Starkey’s 1901 Historic Mansion last week, still decked in its Christmas apparel.  Starkey has been located across the street since the Press Club was built in 1916.  Mrs. Starkey was recently invited to join this most interesting group of women writers as she will have forthcoming new publications to share with the service industry and many other followers.

Speaking of writing and words; did you know that in 1981, Mrs. Starkey while sitting with her dictionary, found the phrase “household manager” in a definition and immediately knew it would replace the out- dated old guard title of Majordomo?  She began to use the phrase in her advertisements and history was made!  “Household Manager” is now an official Department of Labor employment title and Starkey is now celebrating their 125 class.  Starkey International has now educated over 1000 Certified Household Managers and placed them world-wide!

World-Class Private Service on the Caribbean Island of Anguilla

Mary Starkey and Bruce Hearn at the Starkey MansionStarkey International and Properties in Paradise announce world-class private service on the Caribbean island of Anguilla.

Anquilla, a tropical jewel in the Caribbean known for its pristine white sand beaches, is a favorite of celebrities and VIPs in search of perfect seclusion in an idyllic setting.  Beyond the stunning natural beauty, sophisticated guests can now experience the trademark Starkey International private service at Ani Villas — a luxurious 10 bedroom estate impeccably designed and outfitted for ultimate comfort and relaxation.

As a consultant to Ani Villas, Bruce Hearn, of Properties in Paradise and representative for Starkey Caribbean, has put together an exceptional private service team.  With Starkey graduate Felix M. Pina as property manager, a highly trained staff, and the implementation of the Starkey Management System, Mr. Hearn has established a new level of service to Ani Villas and the island. The guest experience will be the perfect combination of natural surroundings, outstanding private service and impressive amenities. (more…)