2020 Course Schedule
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Starkey Service Management Course

Starkey Service Management Course

Offered to qualified candidates to be completed at the Starkey Institute. 40 Hours – 5 Days
The Starkey Service Management System Course runs on a recurring quarterly schedule.

2020 Schedule:
February 9th, June 15th-19th , August 17th-21st , November 2nd -6th

The Relationship of Service Course

The Relationship of Service Course

Offered to qualified candidates to be completed  at the Starkey Institute. 40 Hours – 5 days
The Starkey Relationship of Service Course runs on a recurring quarterly schedule.
2020 Schedule:
February 13th, June 8th-12th, 10th-14th, October 26th-30th

The Fine Housekeeping for the Private Home Course

The Fine Housekeeping for the Private Home Course

Offered to qualified candidates to be completed  at the Starkey Institute. 40 Hours – 5 days
The Fine Housekeeping for the Private Home Course runs on a recurring quarterly schedule.
2020 Schedule:
February 24th, June 22nd-26th, August 24th-28th, November 16th-20th

The Art of Entertaining Course

The Art of Entertaining Course

The Art of Entertaining Course runs on a recurring quarterly schedule.
June 29th -July 3rd , August 31st to Sept 4th, November 16th to the 20th

 

Starkey’s Service Management “Systems” Program is a 40-hour, five-day course taught online or at the Starkey Institute in Denver for individuals who are working in Private Service or have a Private Service background. Our unique Service Management System instructs students how to identify service expectations and how to customize a service delivery plan. This patented Management tool is a highly sophisticated process for identifying, organizing and prioritizing household staff duties and service expectations. Unique to the service profession, it provides a management foundation for Private Service. It includes Terminology, Zoning for Housekeeping, Maintenance and Security Task Sheets. This system synthesizes service delivery hours, identifies position descriptions and provides a user-friendly process for customizing a service delivery plan.

It is considered continuing education for our Graduates, as it brings the newest management tools available to their skill set. Our process for customizing an overall Service Management Plan, Starkey’s Service Language for identifying Service Expectations, and for delivering a very high Standard of Service are all detailed in this course. It includes all of Starkey’s Management Tools for Private Service, Standards Matrix, Technical Skills Qualifier, Day in the Life, Ten Service Standard Categories, Service Matrix and more. The Systems course is also taught as a Correspondence Course guided by a Starkey Instructor through videos, written assignments, textbooks and live conversations, allowing students 45 days to complete the course. Food and Housing is provided at the Starkey Mansion as part of the Curriculum Fee.

 

Starkey’s The Relationship of Service Program presents a course for you to create your Personal Statement. It is a 40-hour, five-day course taught online, or at the Starkey Institute in Denver. This course will show you the process and path to identifying your perfect position. We will guide you in developing your Personal Statement and identifying the perfect position for you and the reason for choosing Service. It includes learning about your Morals, Values and Ethics in relation to a Private Service position. It also helps you think about how your family background informs your service and your Top Four Service Standards and Abilities (what are you bringing to the table in a position?).  Lastly, you will learn about your unique Service Style and how to interview for your perfect position.

Starkey International has spent many years developing a system geared toward interview preparation and presentation. Mrs. Starkey and the Director of Education have learned to fine-tune Placement requirements, as our system incorporates the personal, psychological and technical abilities of our Graduates so that we can perfectly match you with a potential employer. This course must be completed face-to-face at the Starkey Mansion so that we can understand the Graduate’s personality, Style of Service and unique placement expectations. Placement must be a win-win for our clients and our Graduates in order to be successful for the long-term. Food and housing is provided at the Starkey Mansion as part of the curriculum fee.

 

Starkey’s Fine Housekeeping for the Private Home: Housekeeping is to Household Management as bookkeeping is to Accounting. If you don’t know it, you can’t really supervise Housekeepers or train them. It’s an integral part of a Household Manager’s knowledge. Starkey International is offering a 40-hour (five-day) course for Household Managers to come out knowing what fine housekeeping means.
This course is only offered at the Starkey Mansion. Food and  housing is provided at the Starkey Mansion as part of the curriculum fee.

 

 

 

The Art of Entertaining Course

The Art of Entertaining Course is back! We will be covering Table Settings, Table Service Styles, Champagne Service and Formal Dinner planning all from the perspective of the Emily Post tradition. If one knows the traditional art, one can always alter or fine-tune to fit the requests of your Principal. Starkey will present its famous “Entertainment Event Planner” and practice Order of Service. We will also cover care of fine China, Silver and Crystal, basic flower arrangements, proper use of candles and menu development. We will end the course with a formal dinner.

 

 

 


Testimonial: B. Drummond

There are no words to express how ridiculous these accusations are. This seems like an act of an individual that wants to shame and misjudge a woman that has worked hard to make her name and brand in this country, a woman that has been the aide of and for so many members of the African American community and many others from various countries myself included.

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Testimonial: J. Bates

Starkey International, is the best Estate and Household mngmt program in the country and arguably the world. As a graduate of both the standard and advanced course; as a practicing manager of a 50k sq ft primary and multiple residence operation; having a degree in hotel/restaurant mnmgt and been in military service for 24 years I feel fairly qualified to make these following statements.

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Testimonial: Johnathan RG

You are one of the most the most amazing person I had meet in my life, kind, caring compassionate, I experience this wonderful thing I have learned a lot from you is sad you are experience this situation, as a person of color make no sense for me , we love you Mary Louise Rohl Starkey
Johnathan RG

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Testimonial: T. Brown

Mary Louise Starkey has changed countless people’s lives,many colors,races,poor,rich -she has purpose and is kind helping our great military and the USA and many other nations....she is a family lady raising wonderful children and helping friend,relatives
T. Brown

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Testimonial: J. Stravoscoufis

"You and your team showed me so much kindness and understanding. You also taught me skills that I use every day in every environment...you and your team were a big inspiration in my life and a force for good. I would like to thank you for all your effort and true friendship you showed me. You are a class act and I cherish my memories at Starkey all the time."

J. Stravoscoufis, Starkey Class of 2004

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