Current Course Offerings

The Starkey Service Management Program provides the proven management tools for setting up and customizing a Service Management plan.

The Relationship of Service Program helps you develop your Personal Statement for identifying the perfect position for you in Private Service. In addition, Starkey has also launched a Fine Housekeeping Course for students looking to hone their housekeeping knowledge.

All courses are offered on-site at the Starkey mansion in Denver or via online correspondence with our Director of Education and other members of our team. The Starkey team is also available to travel to your residence or place of employment to teach these courses and more.

Click the titles below to view full course details.

Starkey Service Management System Course


$5,250.00 Starkey’s Service Management Patented System Offered as a 40 hr. Correspondence Course Guided by a Starkey Instructor; Videos, Text Books



  • 40-hour course
  • Offered at the Starkey mansion or online, with live instructor guidance and videos
  • 11 unique management tools


  • Starkey’s Service Management Patented System class offered as a 40-hour Correspondence Course, guided by a Starkey instructor, videos and textbooks
  • Customize a Service Management plan with templates for any size of estate or property and any number of family members
  • 11 unique Private Service Management tools and a household Service language
  • Essential knowledge for those working in Private Service as Estate or Household Managers, Personal Assistants or with Family Offices
  • A Starkey Certification Program
The Relationship of Service And Your Personal Statement Correspondence Course
relationshipofserviceandpersonalstatement-2-600x600The Relationship of Service and Your Personal Statement Program will show you the process and path to identify your perfect position. We will guide you in developing your Personal Statement and identify your top three to four Service Standards, Service Style, and the Employer's Service expectations that are right for you.


  • 25-hour course
  • Available at the Starkey mansion in Denver or online with instructor guidance and videos
  • We will show you the process and path to identifying your perfect position
  • We will guide you in developing your Personal Statement and identifying your top three to four service standards
  • Access to Mrs. Starkey’s personalized placement process
  • Guided by a Starkey Instructor, videos and textbooks
  • Identify the perfect position for you
  • Learn what a good fit means for you with a potential employer
  • Master your professional presentation and how to interview well
  • Know your unique Service Style
  • A Starkey Certification Program

Housekeeping For The Private Home

Housekeeping is to Household Management as bookkeeping is to Accounting. If you don’t know it, you can’t really supervise Housekeepers or train them. It’s an integral part of a Household Manager’s knowledge. Starkey International is offering a 40-hour (five-day) course for Household Managers to come out knowing what fine housekeeping means.



Starkey Fine Housekeeping Course


when taken with another Starkey short course offering

Room and board are provided as part of the tuition. Course will be provided at the Starkey Mansion in Denver. We have seven new upgraded bedrooms and bathrooms. The Mansion has a gym, pool room and a full kitchen.

Curriculum offered in this course:

  • Starkey cleaning philosophy for the high-net-worth
  • The Relationship of Service, etiquette and protocols
  • Housekeeping baselines and variables
  • Family Housekeeping favorites and standards
  • Creation of a customized household Housekeeping plan
  • Learn about organic and standard products, chemicals, tools and safety
  • Closet organization and inventory management skills
  • Students will develop Zones and Task Sheets (bring your architectural drawings)
  • Identify Daily Graces, project tasks and weekly, monthly and seasonal cleaning schedules

Technical Skills: 

  • Correct cleaning methods and techniques
  • Dusting, care of wood, care of wood floors, carpets and fine rugs
  • Proper care and cleaning of art, books, antiques, and other collectibles
  • Care of silver, glass, crystal, china, chandeliers and windows
  • Bathroom and kitchen cleaning
  • Making beds, performing turndown, linen closet organization, care of bed linens and laundry practices



The Art of Entertaining Course


The Art of Entertaining Course


when taken with another Starkey short course offering

The Art of Entertaining Course is back! We will be covering Table Settings, Table Service Styles, Champagne Service and Formal Dinner planning all from the perspective of the Emily Post tradition. If one knows the traditional art, one can always alter or fine-tune to fit the requests of your Principal. Starkey will present its famous “Entertainment Event Planner” and practice Order of Service. We will also cover care of fine China, Silver and Crystal, basic flower arrangements, proper use of candles and menu development. We will end the course with a formal dinner.