Current Course Offerings

The Starkey Service Management Program provides the proven management tools for setting up and customizing a Service Management plan.

The Relationship of Service Program helps you develop your Personal Statement for identifying the perfect position for you in Private Service. In addition, Starkey has also launched a Fine Housekeeping Course for students looking to hone their housekeeping knowledge.

All courses are offered on-site at the Starkey mansion in Denver or via online correspondence with our Director of Education and other members of our team. The Starkey team is also available to travel to your residence or place of employment to teach these courses and more.

Click the titles below to view full course details.

Starkey Service Management System Course


$5,250.00 Starkey’s Service Management Patented System Offered as a 40 hr. Correspondence Course Guided by a Starkey Instructor; Videos, Text Books



  • 40-hour course
  • Offered at the Starkey mansion or online, with live instructor guidance and videos
  • 11 unique management tools


  • Starkey’s Service Management Patented System class offered as a 40-hour Correspondence Course, guided by a Starkey instructor, videos and textbooks
  • Customize a Service Management plan with templates for any size of estate or property and any number of family members
  • 11 unique Private Service Management tools and a household Service language
  • Essential knowledge for those working in Private Service as Estate or Household Managers, Personal Assistants or with Family Offices
  • A Starkey Certification Program
The Relationship of Service And Your Personal Statement Correspondence Course
relationshipofserviceandpersonalstatement-2-600x600The Relationship of Service and Your Personal Statement Program will show you the process and path to identify your perfect position. We will guide you in developing your Personal Statement and identify your top three to four Service Standards, Service Style, and the Employer's Service expectations that are right for you.


  • 25-hour course
  • Available at the Starkey mansion in Denver or online with instructor guidance and videos
  • We will show you the process and path to identifying your perfect position
  • We will guide you in developing your Personal Statement and identifying your top three to four service standards
  • Access to Mrs. Starkey’s personalized placement process
  • Guided by a Starkey Instructor, videos and textbooks
  • Identify the perfect position for you
  • Learn what a good fit means for you with a potential employer
  • Master your professional presentation and how to interview well
  • Know your unique Service Style
  • A Starkey Certification Program

Housekeeping For The Private Home

Housekeeping is to Household Management as bookkeeping is to Accounting. If you don’t know it, you can’t really supervise Housekeepers or train them. It’s an integral part of a Household Manager’s knowledge. Starkey International is offering a 40-hour (five-day) course for Household Managers to come out knowing what fine housekeeping means.



Starkey Fine Housekeeping Course


when taken with another Starkey short course offering

Room and board are provided as part of the tuition. Course will be provided at the Starkey Mansion in Denver. We have seven new upgraded bedrooms and bathrooms. The Mansion has a gym, pool room and a full kitchen.

Curriculum offered in this course:

  • Starkey cleaning philosophy for the high-net-worth
  • The Relationship of Service, etiquette and protocols
  • Housekeeping baselines and variables
  • Family Housekeeping favorites and standards
  • Creation of a customized household Housekeeping plan
  • Learn about organic and standard products, chemicals, tools and safety
  • Closet organization and inventory management skills
  • Students will develop Zones and Task Sheets (bring your architectural drawings)
  • Identify Daily Graces, project tasks and weekly, monthly and seasonal cleaning schedules

Technical Skills: 

  • Correct cleaning methods and techniques
  • Dusting, care of wood, care of wood floors, carpets and fine rugs
  • Proper care and cleaning of art, books, antiques, and other collectibles
  • Care of silver, glass, crystal, china, chandeliers and windows
  • Bathroom and kitchen cleaning
  • Making beds, performing turndown, linen closet organization, care of bed linens and laundry practices



The Art of Entertaining Course


The Art of Entertaining Course


when taken with another Starkey short course offering

The Art of Entertaining Course is back! We will be covering Table Settings, Table Service Styles, Champagne Service and Formal Dinner planning all from the perspective of the Emily Post tradition. If one knows the traditional art, one can always alter or fine-tune to fit the requests of your Principal. Starkey will present its famous “Entertainment Event Planner” and practice Order of Service. We will also cover care of fine China, Silver and Crystal, basic flower arrangements, proper use of candles and menu development. We will end the course with a formal dinner.

Testimonial: B. Drummond

There are no words to express how ridiculous these accusations are. This seems like an act of an individual that wants to shame and misjudge a woman that has worked hard to make her name and brand in this country, a woman that has been the aide of and for so many members of the African American community and many others from various countries myself included.

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Testimonial: J. Bates

Starkey International, is the best Estate and Household mngmt program in the country and arguably the world. As a graduate of both the standard and advanced course; as a practicing manager of a 50k sq ft primary and multiple residence operation; having a degree in hotel/restaurant mnmgt and been in military service for 24 years I feel fairly qualified to make these following statements.

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Testimonial: Johnathan RG

You are one of the most the most amazing person I had meet in my life, kind, caring compassionate, I experience this wonderful thing I have learned a lot from you is sad you are experience this situation, as a person of color make no sense for me , we love you Mary Louise Rohl Starkey
Johnathan RG

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Testimonial: T. Brown

Mary Louise Starkey has changed countless people’s lives,many colors,races,poor,rich -she has purpose and is kind helping our great military and the USA and many other nations....she is a family lady raising wonderful children and helping friend,relatives
T. Brown

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Testimonial: J. Stravoscoufis

"You and your team showed me so much kindness and understanding. You also taught me skills that I use every day in every and your team were a big inspiration in my life and a force for good. I would like to thank you for all your effort and true friendship you showed me. You are a class act and I cherish my memories at Starkey all the time."

J. Stravoscoufis, Starkey Class of 2004

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