Formal Protocol in Private Service has evolved a great deal in recent decades since Private Service emerged from the shadows of servitude! The old language of “Inferiors” and “Superiors” has long since passed, but some things have stayed the same. The Starkey International Institute has strongly advanced the education of both Service Professionals and Principals based on the premise that mutual respect is the only stable foundation for the Relationship of Service. Our clients have consistently emphasized the importance of propriety and respect in dealing with their employers and co-workers, but Household and Estate Managers also learn to set proper boundaries with Principals in order to honor their role as professionals. Protocol always serves good manners and efficiency. The order of introductions at social events offers a fine example.
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