RESTORING THE ART 2009
CONFERENCE AGENDA
MAY 14-16, 2009
Bringing Private Service to the Rockies
What does a Household Manager Need to Know?
THURSDAY, May 14, 2009
REGISTRATION at The magnolia Hotel 1:00 – 4:00 PM
RTA International Association for Private Service Managers Annual Meeting 4:00 – 6:00 PM
WELCOMING RECEPTION – Starkey International Institute 6:00 – 8:00 PM
FRIDAY, MAY 15, 2009
All Presentations will occur at the Magnolia Hotel Ballroom
818 17th Street, Denver, Colorado
OPENING REMARKS 9:00 – 9:15 AM
Master of Ceremonies: J Paulin, CHM, Former HM for Bob Hope
Antidotes & Tips for Staying on the Principal’s Agenda!
Dr. Lloyd Lewan, Chairman and Executive Dean, Emeritus Semester At Sea 9:15-10:00 AM
Service Leadership
Welcome Address
GENERAL SESSION: Debra Bullock, Director of Education, Starkey International, Steve Jung, Western paper, Rebecca Brand, Marketing Manager JohnsonDiversey 10:30 -12:00 PM
Maximizing the Effectiveness of your Housekeeping Staff: Training, Supervising, Implementing and Fine Tuning a Housekeeping System.
What’s New – Ionic Cleaning! The Truth About Chemicals!
LUNCH: Chef Michael Wray, School of Hospitality. Metropolitan State College
12:30 – 1.30 PM
The Marriage of Food and Beer
GENERAL SESSION: Aaron Burhouse, AT&T Hands-On Demonstration, Brett Kahl, Lynx Systems, William Althoff, Starkey International and Brad Weber, Inspiring Applications.
1:30-3:00PM
Household Manager Technology Toolbox: Blackberry, PDA, I-Phone:
Starkey Service Management Software: Create the Service Plan, 2009, Version!
Security and Home Automation; LynxSystems offering integrated automation and security solutions
GENERAL SESSION: Chris Bowland, Listen-Up CEO, Lucas Jones ESommelier 3:00 – 4:30 PM
The Smart Home Technology Experience
A Walk-Away At Listen Up Studio, Chris Bowland
ESommelier – Software for Wine Cellars. – Lucas Jones
AFTERHOURS GATHERING Ms. Lucia Miltenberger: 5:00-7:00 PM
A Wine Time – at the Starkey Mansion
Reservations required, $35.00 each
SATURDAY, MAY 16, 2009
Opening Remarks- J Paulin, CHM, Former HM for Bob Hope
Antidotes & Tips for Staying on the Principal’s Agenda 8:30– 9:00 AM
ROUNDTABLE DISCUSSION: Mary Louise Starkey CEO Starkey International, Gary Smith, Retired Col, former Director of Personnel, Air Force Academy
9:00 -10:30 AM
Managing your Career, What’s Ahead: for Household Managers and Butlers
GENERAL SESSION: Kim Curtis and David Berman: Wealth Legacy Institute Family Office
10:30 – 12:00 PM
“Seeing the Forest for the Trees” Understanding Family Dynamics
LUNCH: Michael Raymond former Butler; Entrepreneur, & The Queens British Army
What’s ahead for Families and Security 12:00 – 1:30 PM
GENERAL SESSION: William Althoff, Private Service Instructor/Chef 1:30 – 3:00 PM
Your First Two Weeks and Your Position Challenges,
Setting Yourself up to Succeed!
DINNER:
Welcome Address: Retired Air Force Rich Hassan CEO TSM
Service as an Expertise
Presentation: Household Manager of the Year
Drawing, $5,000 stay at the Esperanze Hotel, Mexico
6:00 – 9:00 PM
For more information and to sign up visit: http://www.starkeyintl.com/rta_conferences.html
