Top Standards:
Administrative
Entertaining
Clothing and Valet
Maintenance
Personal Care

 

 

 

 

 

Personal Statement:

I was born in Philadelphia, Pennsylvania to a Catholic family with two older siblings. My mother and father immigrated to the United States from Ireland, where they both held “domestic” positions. Growing up, my mother worked as a nanny and my father worked as a chauffeur. Later in my youth, my mother pursued her love of service and completed nursing school. Due to my parents’ influence, as well as growing up in a Catholic household, I was raised with very strong morals, values, and ethics. I believe in respecting others and treating them as I would like to be treated. I value conscientious, well-done work and view this as a form of self-respect. I hold myself to very high standards and have a very strong work ethic, instilled by my Irish-Catholic family.

As a child, I worked jobs as a paper boy, shoveling snow for neighbors, worked at a soda fountain, as a camp counselor, and as a houseman one summer on Martha’s Vineyard. From a young age, my life was dedicated to serving others. As an adult, I pursued a career in teaching, being of service in an educational capacity. I was of service to my family and friends, acting as a designated gift-buyer for special occasions. I also worked as an event coordinator after my teaching career, orchestrating intimate and gala-type events.

My personal work style is very “hands-on,” with a pleasant, cooperative, and positive attitude. I pride myself on having a very good sense of humor and being able to find laughter in daily events and activities. I believe that service is simply “providing personal assistance to someone in need.” My work ethic lends itself to accomplishing this task in a professional manner, respecting boundaries, and acting in accordance with the given situation. I am very results-oriented and believe in communicating and working in a very respectful manner.

My upbringing has brought me to a point of being very family-centric. As a child, most of our entertaining was centered on family events and holidays. These are some of my happiest memories, and I enjoy working in Private Homes where I can enable other families to thrive and enjoy their time together.

In 1995, after the sudden passing of the Headmaster at Starkey International, I assumed the role of educating two subsequent classes while the Institute looked for a permanent Headmaster. My years of experience in education and teaching, combined with my lifetime in Private Service, made me an ideal person for this temporary role.

As I have grown in my career in Private Service, I am now in a place where I would like to provide a high level of service as a Personal Assistant, “go-to person” or Household Manager. I am capable of providing almost any need within a household from Administrative, to managing vendors and overall seeing what needs to be done. I would also be capable of scheduling/managing personal events and parties. I am happy to travel with a Principal for business and to other homes as well.

My top five standards are: Administrative, Entertaining, Clothing and Valet, Maintenance and Personal Care.

Technical Skill Synopsis:

Administrative:

  • Familiar with the use of PC and Mac operating systems and other specific software
  • Experienced with managing multiple staff in multiple homes
  • Manages schedules, calendars, and household budgets
  • Bill paying and account reconciliations
  • Scheduling and oversight of vendors
  • Comfortable hiring, training, and terminating staff
  • Able to create Household Management book, detailing the duties and expectations of all staff
  • International travel and concierge needs including tickets, hotel, drivers and security

Entertaining:

  • Cares for crystal, china, and silver
  • Coordinates and executes formal and informal entertaining events
  • Creates a desired ambiance in the home, based on a Principal’s standards
  • Knowledgeable in floral arrangements, placement, and specific requests
  • Able to properly set a table for formal and informal dining
  • Utilizes the “Ballet of Service” to coordinate and execute events within a home

Clothing & Valet:

  • Launders and irons clothing
  • Specialty fabric, shoe, and leather care
  • Rotates clothing for seasonal storage
  • Organizes closets and packs for business and leisure travel
  • Experienced personal shopper; coordinates outfits for Principals to fit any occasion
  • Has a great personal interest in clothing and fashion
  • Educated in the procurement and purchasing of fine clothing
  • Comfortable packing and unpacking for travel
  • Familiar with high-end designers of both men’s and women’s fashion

Maintenance:

  • Renovation and decoration experience in multiple homes
  • Coordinates basic maintenance of HVAC, plumbing, electrical, and security/smart home systems
  • Coordinates repair and maintenance of HVAC, plumbing, electrical, and security/smart home systems
  • Being the overall eye when remodeling the home
  • Manages and maintains records of all systems within a home
  • Able to perform minor maintenance functions such as changing light bulbs and hanging photographs

Personal Care:

Elder Care:

  • Comfortable assisting with essential hygiene and basic daily functions
  • Natural affinity and communication style
  • Life experience with relatives, friends, and acquaintances
  • Able to manage medications and appointments
  • Familiar with various types of therapies (occupational, speech, visual, etc.)
  • Comfortable driving to and from appointments and social activities

Guest Care:

  • Experience working in a home with frequent high-level house guests
  • High level of concierge service offered
  • Guest management (profiles, likes/dislikes, services and tourism offered, etc.)

Pet Care:

  • Knowledge and experience of regular health maintenance for cats and dogs
  • Comfortable working around domestic pets
  • Able to manage medications and appointments for grooming, vet, and miscellaneous needs

Child Care:

  • Experience caring for children
  • Training and/or experience in childcare/education
  • Natural affinity and life experience with children
  • Comfortable working in a child-sensitive home

 

 

 

 


Testimonial: B. Drummond

There are no words to express how ridiculous these accusations are. This seems like an act of an individual that wants to shame and misjudge a woman that has worked hard to make her name and brand in this country, a woman that has been the aide of and for so many members of the African American community and many others from various countries myself included.

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Testimonial: J. Bates

Starkey International, is the best Estate and Household mngmt program in the country and arguably the world. As a graduate of both the standard and advanced course; as a practicing manager of a 50k sq ft primary and multiple residence operation; having a degree in hotel/restaurant mnmgt and been in military service for 24 years I feel fairly qualified to make these following statements.

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Testimonial: Johnathan RG

You are one of the most the most amazing person I had meet in my life, kind, caring compassionate, I experience this wonderful thing I have learned a lot from you is sad you are experience this situation, as a person of color make no sense for me , we love you Mary Louise Rohl Starkey
Johnathan RG

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Testimonial: T. Brown

Mary Louise Starkey has changed countless people’s lives,many colors,races,poor,rich -she has purpose and is kind helping our great military and the USA and many other nations....she is a family lady raising wonderful children and helping friend,relatives
T. Brown

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Testimonial: J. Stravoscoufis

"You and your team showed me so much kindness and understanding. You also taught me skills that I use every day in every environment...you and your team were a big inspiration in my life and a force for good. I would like to thank you for all your effort and true friendship you showed me. You are a class act and I cherish my memories at Starkey all the time."

J. Stravoscoufis, Starkey Class of 2004

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