Starkey Administration, Faculty & Instructors

Starkey International is guided by its Founder Mrs. Mary Louise Starkey and is supported by a host of faculty, service experts, and experienced graduates. Starkey curricula classes are provided throughout the United States. Our administrative headquarters and central Institute is located in downtown Denver, Colorado. The corporate educational culture at Starkey is that of a team approach - mutually nurturing and positive support, with a commitment to continued learning.

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Mrs. Mary Louise Starkey

President & Founder of Starkey International / CEO

B.S. in Community Services Development

“Service as a Relationship,” Mrs. Starkey, known as the First Lady of Service, has thirty years as CEO of Denver based Starkey International® and for professionalizing the Private Service industry. She is a dynamic and passionate educator, public speaker, and a natural storyteller. She freely shares her knowledge and mentors clients in identifying and creating “Their Vision for Service!”

Mrs. Starkey provides on-site consultations to Private Estates and Clubs, Luxury Market Hotels and Businesses, to identify their Service Visions, customize their Style of Service, and develop a Service Management Plans.

Mr. Xavier Medecin

Director of Education

Born in Menton, France and raised in Monaco, Mr. Medecin grew up in a family of restaurateurs. His first official position after studying hotel and restaurant management as a young man was at the service of the Royal Family, Princess Grace and Prince Rainier of Monaco. His career has spanned from working with well-known businessmen to Heads of State in Europe, China and Africa. He has served as a butler throughout the world in private villas and onboard mega yachts, has opened and trained in luxury hotels and has owned renowned restaurants in San Francisco, California. A graduate of both Starkey International and The International Butler Academy in the Netherlands, where he also taught, he comes to Starkey in charge of international development with 35 years of hospitality, education and service management knowledge paired with entrepreneurial expertise that few in the service profession can parallel.

Mr. Dale Eiden

Executive Chef and Private Service Training Instructor

Born in Evanston, Ill. to a large family, Mr. Eiden began cooking at the age of 16. He was considered the cook of the family as he took over the preparation of holiday meals for his mother, a devoted German cook. Mr. Eiden attended the Culinary Institute of America in Hyde Park, NY, graduating in 1975. He has enjoyed a long storied career in the culinary world highlighted by owning the well-known Greenbriar Restaurant for 17 years. He began sharing his deep knowledge of food and service in 2003 through teaching. Chef Eiden brings a thoughtful, science based, culinary expertise and a hands-on well-honed entertaining teaching style to Starkey International Institute and its students. His passion is motivating students to be the “best of the best”!

Mr. Jaime Negron


B.A. in Computer Sciences from Interamerican University in Puerto Rico, Arecibo

Jaime Negron was a long-time resident of New York City before moving to Colorado in 2014. Jaime, a Graduate in Computer Sciences with a minor in Advertising, as well as fluent in Spanish. Jaime brings to Starkey International over 15 years of technology experience in coding, design, Social Media, SEO skills and strong IT foundation.  Mr. Negron is bringing Starkey to the foreground of social media communication, technology and website development in the new world of Private Service.

Ms. Juliet Xu

Ms. Xu has been a hospitality consultant and champion of ” The Relationship of Service” in China for many years. She began as a Starkey Graduate consulting and educating about the Starkey International Institute and our Private Service educational curriculums in the year 2000. She is passionate about bringing an understanding of service to China. For over 20 years she has focused her efforts in high-end hospitality and residential community developments for the growing wealth in China. She represents Starkey International and is a regular Starkey instructor in China. Ms. Xu is proficient in both English and Mandarin