StarkeyCrestWe Teach Personal Service as an Expertise

The Starkey International Institute for Household and Service Management is deeply committed to meeting the needs of industry Service Professionals and their Principals.

Mission Statement

“Create and serve a world-class Private Service industry in which Estate Management, Household Management, the Personal Assistant, Butlering, and Private Chef Service are viewed as art forms, where continuing education and growth are valued and standards of professionalism are recognized, honored, and fortified.”  

Our extensive and very modern curricula includes the following courses.

  • Certified Household Management Program
  • Certified Estate Management Program
  • Certified Service Management System Course -Correspondence
  • Certified Butler-Chauffeuring Program
  • Certified Nanny Management Program
  • Certified Relationship of Service Course -
  • Certified Administrative Standards and Personal Assistant for Private Service
  • Certified Fine Housekeeping for Private Service
  • Certified Clothing and Valet Standards for Private Service
  • Certified Private Service Culinary Management Level I and II
  • Certified Entertainment in the Private Homes
  • Certified Sommelier and Wine Cellar Management Level I and Level II
  • Certified Property and Grounds and Maintenance Standards for the Private Home
  • Certified Personal Care Standards for the Private Home (including Guest and Pet Care)
  • Certified Transportation and Travel & Safety and Protection Standards for the Private Home
  • Certification for Private Culinary Arts – Flight Attendants
  • Certified Elder Care Standards for the Private Home

On-Site Service Training Curriculums for homes, hotels and other service venues for
Butlering, Administrative/Personal Assistant, Housekeeping, Laundry and Valet, Culinary and Entertaining

HQ Software for Private Homes and Ipad Household Management Forms
Currently the above curriculums include Power Points and Videos for teaching.
Also available in Electronic format


Testimonial: B. Drummond

There are no words to express how ridiculous these accusations are. This seems like an act of an individual that wants to shame and misjudge a woman that has worked hard to make her name and brand in this country, a woman that has been the aide of and for so many members of the African American community and many others from various countries myself included.

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Testimonial: J. Bates

Starkey International, is the best Estate and Household mngmt program in the country and arguably the world. As a graduate of both the standard and advanced course; as a practicing manager of a 50k sq ft primary and multiple residence operation; having a degree in hotel/restaurant mnmgt and been in military service for 24 years I feel fairly qualified to make these following statements.

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Testimonial: Johnathan RG

You are one of the most the most amazing person I had meet in my life, kind, caring compassionate, I experience this wonderful thing I have learned a lot from you is sad you are experience this situation, as a person of color make no sense for me , we love you Mary Louise Rohl Starkey
Johnathan RG

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Testimonial: T. Brown

Mary Louise Starkey has changed countless people’s lives,many colors,races,poor,rich -she has purpose and is kind helping our great military and the USA and many other nations....she is a family lady raising wonderful children and helping friend,relatives
T. Brown

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Testimonial: J. Stravoscoufis

"You and your team showed me so much kindness and understanding. You also taught me skills that I use every day in every environment...you and your team were a big inspiration in my life and a force for good. I would like to thank you for all your effort and true friendship you showed me. You are a class act and I cherish my memories at Starkey all the time."

J. Stravoscoufis, Starkey Class of 2004

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