Private Service Titles & Positions
Terms and Titles continue to be challenging for the Private Service industry due to old cultural patterns of the profession. In addition, the lack of knowledge and management expectations of both the employers and employees continue to be difficult to navigate in Private Service. It’s also because the industry as a group has not been able to agree upon titles, as each position is unique. The main factors that contribute to salary are the difficulty factor of the position, the qualifications necessary for the position, the location and cost of living.
The term “Service Management” has taken on new life with Starkey and has become a highly desired profession on the national and international stage. Much more comprehensive than Customer Service, it refers to one’s in-depth knowledge of and ability to successfully position service to succeed. Service Management focuses on meeting expectations, the Relationship of Service, sophisticated Service etiquette and Service as a professional expertise in any style or environment. It can apply to those performing Household Management, Concierge Services, Butlering or Senior Services. Service positions continue to grow in hospitality, private homes, concierge companies, private clubs and in senior communities. Salaries typically begin at $50,000 per year.