The Certified Service Management System and StarkeyHQ Software Program

Program Offered at Starkey Mansion, On Location, and as a Correspondence Course

StarkeyHQ Software

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Starkey’s 40-hour, 5-day Service Management “System” and StarkeyHQ© Software Program provides a Service System and StarkeyHQ© Software Certification only. This program highlights Starkey’s patented Facilities Management System and Software. It is designed for veteran Household and Estate Managers and Family Office Concierge providers interested in knowing how to develop and customize a service management plan and utilize the management tools for service. Starkey’s Service Management Software is invaluable for identifying and tracking Client or Guest Expectations in the Service Marketplace and in the Household Management profession. It presents the management tools and identifies possible expectations in 10 service categories. StarkeyHQ© Software included in this course offering.

The Certified Service Management Program comprises 40 curriculum hours in 5 calendar days. This Program NOW is also offered in an At-Home Correspondence Program. StarkeyHQ© Software and Original Guide to Private Service Management included.

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Certified Curricula and Customized Private Education for Service

Offering our Comprehensive Certified Household Management, and Certified Service Management Programs; Military Enlisted Aide Program, Wine and Sommelier Courses; Housekeeping, Clothing and Valet Program, Service Etiquette, Identifying Service Expectations, and Luxury Products Programs for Butlers, Concierge, and Senior Service; and our StarkeyHQ© Service Management & Software Program.

Private Service education has grown as the high-net-worth community has identified itself, particularly in the last 10 years. Terms and titles vary greatly according to location, environment, backgrounds and country.  However, all Private Services focus on “Service as an Expertise” with an emphasis on the provider being able to identify, prioritize, and satisfy unique service expectations, and service styles. With this in mind, Starkey’s hallmark curriculum all contain our patented and state-of-the-art Starkey Service Management System© especially designed for the Private Service Profession. Starkey International® offers Curricula for:

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