Starkey began placing within the Private Service Profession in 1981. Most placement agencies then, and still today, collect the resumes of potential candidates and randomly forward them to employer clientele seeking to hire. Today everything has changed. It was not until Starkey began to educate Household and Estate Managers in 1990 that we learned who a candidate has worked for is just a portion of the overall placement process. The accountability of what a candidate really knows technically and their service style must be identified and communicated. Further, most employers are new to service hiring and rarely understand what they are asking a potential staff member to accomplish. Employers are frustrated, as our industry has not settled upon consistent titles, terms or position descriptions; nor does it have generally accepted practices. Private Service continues to be new and somewhat unknown as a real profession. As a result, Starkey focuses on placing our Graduates, whom we know, by understanding exactly what management and technical skills they bring to the employment table. We also know their Service Management Style, which is essential knowledge in Private Service Placement.
Mrs. Starkey has created innovative techniques for qualifying and specifically placing her Graduates to support our high-net worth clientele. She states, “Our Graduates are our life blood and our ability to place them in the right position – the first time – has become an art form.” She and the placement team provide a variety of consulting services to our Employer Clients including our Site Visit Services, customizing the Employer’s Service Management Plan, and then matching the perfect Graduate to manage their household or service management team. Starkey also provides on-going services which include helping our clients to identify their service standards, zoning and customizing task sheets, helping outline and negotiate appropriate employment offers and salaries, and offering assessments in risk management and other management support as needed.
The age-honored term “Butler” is one aspect of the Household Management profession and Private Service industry. It is a style of service that is sought in a select portion of the positions now available in the American job market – found primarily in New York City. Butlers are typically more formal in style, technically centered in smaller homes (or hotels), directly serving one principal’s overall needs.
Starkey’s Graduates are typically more main-line Household or Estate Managers. We serve our Principals and their families throughout the U.S in homes between 5,000 and 50,000 square feet in size. We teach “Real Management” in Service Management. We teach functional “Service Relationships” in Service Management. Our Graduates require developed abilities in up to four of the ten described Starkey Service Standards. Starkey also has Household Management positions that include in the position description such qualities as a high level of Personal Assistant responsibilities, an expertise as a Private Chef or as an Executive Housekeeper and still others require an old guard or diplomatic Butler style of support.
Admissions is buzzing with all the new students we have in our mansion this season. We couldn’t be more excited with all this new energy! We are already starting to process applications for our upcoming March 1 & 4 week classes, and our April 8 week class. Remember! The resources here at Starkey International have already proven to be invaluable to all career changing students J Including, but not limited to: our new Chief Operating Officer who just semi – retired from 30 years in the Private Service Industry, our detailed class materials that are included in the admission’s price, and also our friendly staff who would bend-over-backwards to help you out J We look forward to getting to know each and every one of our potential Starkey Graduates in 2010!
Don’t forget to register for Restoring The Art 2010! This year promises to be educational and fun! You can Click Here to find out more information.
Mr. Donald Jardine and Ms. Kristin Parks