Customized Service to Fit Your Lifestyle
Starkey has learned that genuine service is obtained only when expectations are understood and met. To achieve this, Starkey comes to your home or service environment to customize service for you and your lifestyle. By participating in the on-site consultation and using Starkey’s Service Management System, you will be able to articulate your Lifestyle Service Vision, Service Priorities and Standards.
Each family has a unique Service Lifestyle. It may be formal, corporate, family friendly, casual or directed toward retirement and travel. Your priorities may include developing your entertainment style, providing an educational environment for your children, caring for overnight guests or making large-scale renovations. Your style of Service staffing must also be unique to you and must be positioned to effectively support your Service Vision.
Mrs. Starkey generally arrives in the late afternoon in time for an initial meeting to determine the principal’s Vision of Service.
It is often positioned as part of a dinner conversation so that there is time for all to consider and articulate expected outcomes. This dinner meeting also takes place to identify service priorities and your overall Service values and goals.
The next morning, Mrs. Starkey returns to your residence for an in-depth household tour to identify your:
- Service Standards
- Zoning and Housekeeping Task Sheet requirements
- Staffing and Service Flow needs
- Meet any current staff (more…)
Starkey International has taken years to fine tune our approach to Housekeeping and Housekeeping Standards. One of the basic requirements of setting up a housekeeping system is that it must be successful in every environment and it must be to your standard! The Secret is it must also be time oriented. To accomplish this, we have developed baselines for each of our ten Standard Categories. Our housekeeping baseline is:
It takes 4 hours to clean 2,000 square feet to average standards. A higher rate of Housekeeping Standards requires more time. (more…)