The Starkey Mansion – August 25, 2010
The Starkey Video – Butler Bootcamp
About Mrs. Mary Louise Starkey
Mary Louise Starkey, the “First Lady of Service” and the founder and visionary of the Starkey International Institute for Household Management, coined the term “Household Manager” in 1981, and with it, she launched a movement.
She then set about to create a Private Service profession by opening the world’s first modern-day educational Institute for Household and Estate Managers, Butlers, Personal Assistants, and Private Chefs. Mrs. Starkey began writing about the profession, and eventually developed Starkey’s patented “Starkey Service Management System,” the world’s first advanced management tool for Private Service. She has continued to set the standard for Private Service in education and in Private Service placement for nearly 41 years.
Today, she has 18 patents, copyrights, trademarks and publications. The United States military deemed Mrs. Starkey the “First Lady of Service” due to her years supporting and educating Enlisted Aides, the soldiers who serve the White House, Admirals and Generals. Her clientele includes Old Guard families, legacy families, CEOs, tech entrepreneurs, entertainment personalities and diplomatic leaders across the country and abroad.
Mrs. Mary Starkey is passionately devoted to changing the outdated paradigm of “servitude” into “Service as an Expertise,” and building a profession that is world-recognized. In 2007, Starkey was featured in journalist Robert Frank’s best-seller Richistan, and once again in his 2011 book The High Beta Rich. In recent years, she has been regularly featured in many media outlets, including The Today Show, Good Morning America, BBC, Town and Country, Forbes, Vanity Fair, Costco and the London Times.
Mrs. Starkey serves the high-net-worth and their family offices throughout the U.S., Europe, Canada, China, Anguilla and India through private training, education for employers, public media for openings, staffing of certified Graduates and other education. A dynamic and passionate public speaker and natural storyteller, Mrs. Starkey continues her vision for the art form of Service by appearing at international conventions, both here and abroad, at seminars, corporate events and hospitality forums around the globe.
For more information, please contact:
Starkey International Institute for Household Management
Phone: 720-788-3398
Email: services@starkeyintl.com
Starkey Milestones
1981 | Created the concept of the professional Household Manager and coined the term “Household Manager” |
1985 | Became a nationally recognized Private Service placement company |
1987 | Hosted the first “International Nanny Conference” and became a charter member of the International Nanny Association |
1988 | Developed first approved educational curriculum for personal service and Household Management |
1989 | Published first Household Management textbook, The Original Guide to Household
Management© |
1990 | Opened first school for Household Management in the United States |
1991 | Featured on the front page of the Lifestyles section in USA Today |
1995 | Developed the first professional and systemized language for the service profession |
1997 | Patented the world’s first Service Management System that identifies and manages
Service Expectations |
1998 | Published Mrs. Starkey’s Nanny Manager |
1999 | Offered first publication for Private Chefs, Starkey’s Alchemy of Cooking for the Private Chef |
1999 | Starkey International® featured on front page of The New York Times |
2000 | Published Mrs. Starkey’s Setting Household Standards for employers |
2000 | Created “Restoring the Art®” as a continuing education conference, now an International Association for Private Service Professionals |
2001 | Starkey Household Management curriculum became an approved U.S. Military
educational program |
2002 | Incorporated Wine Cellar Management into the Household Management Curriculum |
2003 | Began training Butler and Service Etiquette Skills for the hospitality market, private clubs and luxury service hotels |
2005 | Household Manager title accepted by the Department of Labor. Supported the development of a national certification in Household Management |
2007 | Prominently featured in journalist Robert Frank’s best-seller Richistan, as well as his book The High Beta Rich |
2008 | Graduated the 100th class of Starkey |
2008 | Featured in British and French media outlets |
2009 | Featured in The Costco Connection |
2009 | Featured in Forbes Magazine and on “The Today Show” |
2010 | Created specialized student scholarships and loan programs in cooperation with Restoring the Art® for Potential Students needing financial aid |
2010 | Invited to provide luxury Service education in Asia and the Caribbean |
2011 | Created specialized Service Managers Certification Program for Estate, Service, Concierge, Senior and other Service Hospitality for Residential Communities. |
2012 | Launched certified Service Management System Correspondence Course |
2013 | Expanded Starkey curriculum to China |
2015 | Created textbooks and curriculum for the different Ten Standards |
2016 | Published e-books for Starkey’s Alchemy of Cooking For the Private Chef (2nd Edition) and Mrs. Starkey’s The Original Guide to Private Service Management |
2017 | Published e-books for Mrs. Starkey’s Entertaining Etiquette and Protocols for the Private Home and Mrs. Starkey’s Fine Housekeeping Standards for the Private Home in English and Spanish |
2017 | Developed online courses for the Starkey Service Management System Course and The Relationship of Service And Your Personal Statement Course |
2019 | Completed an extensive renovation of The Starkey Mansion in downtown Denver |
2020 | Continue to teach students online and at The Starkey Mansion, as well as place Graduates with the high-net-worth across the country |