Starkey began placing within the Private Service Profession in 1981. Most placement agencies then, and still today, collect the resumes of potential candidates and randomly forward them to employer clientele seeking to hire. Today everything has changed. It was not until Starkey began to educate Household and Estate Managers in 1990 that we learned who a candidate has worked for is just a portion of the overall placement process. The accountability of what a candidate really knows technically and their service style must be identified and communicated. Further, most employers are new to service hiring and rarely understand what they are asking a potential staff member to accomplish. Employers are frustrated, as our industry has not settled upon consistent titles, terms or position descriptions; nor does it have generally accepted practices. Private Service continues to be new and somewhat unknown as a real profession. As a result, Starkey focuses on placing our Graduates, whom we know, by understanding exactly what management and technical skills they bring to the employment table. We also know their Service Management Style, which is essential knowledge in Private Service Placement.
Mrs. Starkey has created innovative techniques for qualifying and specifically placing her Graduates to support our high-net worth clientele. She states, “Our Graduates are our life blood and our ability to place them in the right position – the first time – has become an art form.” She and the placement team provide a variety of consulting services to our Employer Clients including our Site Visit Services, customizing the Employer’s Service Management Plan, and then matching the perfect Graduate to manage their household or service management team. Starkey also provides on-going services which include helping our clients to identify their service standards, zoning and customizing task sheets, helping outline and negotiate appropriate employment offers and salaries, and offering assessments in risk management and other management support as needed.