The Certified Service Management System and StarkeyHQ Software Program

Program Offered at Starkey Mansion, On Location, and as a Correspondence Course

StarkeyHQ Software

PDFDownload this curriculum as a pdf.

Starkey’s 40-hour, 5-day Service Management “System” and StarkeyHQ© Software Program provides a Service System and StarkeyHQ© Software Certification only. This program highlights Starkey’s patented Facilities Management System and Software. It is designed for veteran Household and Estate Managers and Family Office Concierge providers interested in knowing how to develop and customize a service management plan and utilize the management tools for service. Starkey’s Service Management Software is invaluable for identifying and tracking Client or Guest Expectations in the Service Marketplace and in the Household Management profession. It presents the management tools and identifies possible expectations in 10 service categories. StarkeyHQ© Software included in this course offering.

The Certified Service Management Program comprises 40 curriculum hours in 5 calendar days. This Program NOW is also offered in an At-Home Correspondence Program. StarkeyHQ© Software and Original Guide to Private Service Management included.

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The Best of the Best

Mary Starkey TeachesMrs. Mary Louise Starkey has been a guiding influence of the U.S. Household and Estate Management profession, and has been the torchbearer of Private Service for nearly 41 years. In the industry, she is known as the “First Lady of Service.” As Starkey was the first Institute for Household Management education, we have set the standard for the industry. Our programs are now imitated, but never duplicated, by other schools in the U.S., Canada, and Europe.

Our educational courses and placement expertise have been fine-tuned over many years, thereby proving our commitment to the Service Management Profession. We are considered a hybrid of sophisticated education in Household and Service Management. We have been positioned at the Master’s Degree level of education by our college administrative colleagues. We have focused on quality as opposed to quantity, and have continued to develop progressive and inspirational curriculum serving a highly varied American marketplace. Our Placement strategies have also been proven to be genuine and highly successful. We have published multiple text books, including our 700-page Original Guide to Private Service Management and others for both our clientele and our students.

 

 

Private Service Management Tools for Service

Private Service Management Education for Homes & Estates, Luxury Hotels, Yachts & Corporate Jets

StarkeyHQ Software

Starkey has developed Special Curricula exclusively for the Luxury Market. We know that Service must be genuine, technically correct, mastered and be a lifetime commitment to be successful.

We take great pride in preparing and placing our Graduates in Private Service. We are selective in who we train; we evaluate their attitudes and abilities; and we provide to them real Private Service Management Tools.

They have specialized knowledge to customize and carry out your Service Management Plan, and the software to provide the Technical Skills required by your individual Service Expectations.

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The Certified Service Management System and StarkeyHQ Software Program

Program Offered at Starkey Mansion

StarkeyHQ Software

PDFDownload this curriculum as a pdf.

Starkey’s 40-hour, 5-day Service Management “System” and StarkeyHQ© Software Program provides a Service System and StarkeyHQ© Software Certification only. This program highlights Starkey’s patented Facilities Management System and Software. It is designed for veteran Household and Estate Managers and Family Office Concierge providers interested in knowing how to develop and customize a service management plan and utilize the management tools for service. Starkey’s Service Management Software is invaluable for identifying and tracking Client or Guest Expectations in the Service Marketplace and in the Household Management profession. It presents the management tools and identifies possible expectations in 10 service categories.  StarkeyHQ© Software included in this course offering.

The Certified Service Management Program comprises 40 curriculum hours in 5 calendar days. StarkeyHQ© Software and Original Guide to Private Service Management included.

(more…)

Admissions is going strong this fall!

We are enjoying the beautiful crisp air, the changing aspens, and a full class to start on September 28th! It’s now time to start focusing on our last class of the year. We are offering one more 1 week systems course starting October 26th – October 30th, 2009. This course is for experienced household managers and personal assistants who want to bring the Starkey software into their Principal’s estates. If you are interested in more information, please contact me at your earliest convenience as these seats are filling up quickly!

Sincerely,

Donald Jardine