What We Look for in Potential Students

Starkey Potential StudentOur Admissions Department, led by one of our own Graduates, helps define career paths on a daily basis.  We are not for everyone seeking to enter the Private Service Profession.  Our standards are high; we believe: “When you succeed, Starkey succeeds, and when Starkey succeeds, so do our Graduates.”  Our Admissions Coordinator has a criminal justice background and works to assure that those that come to Starkey are serious students with a heart to serve.   Starkey seeks potential students who have a minimum of an AA Degree, are at least 26 years old, are leaders who possess a service heart, who bring to the table “real management” abilities, are computer savvy, and have multiple styles of communication and organizational abilities that meet the varied needs of our clientele.

All of our Graduates are expected to be able to manage other staff, be hands-on with the appropriate technical skills, have the right etiquette, and demonstrate people savvy and mature behavior to succeed in a variety of Private Service environments.  We hold your hand and help you to specifically define your individual career path, and to know that you are right for Service.

Technical Skills Self-Assessment

The following is a Technical Skills Self–Assessment Matrix. This Matrix will be discussed in various formats during the course of the four and eight week programs.

Taking the service standards listed on the left side, please evaluate yourself on a scale of one to ten (one being low ability and ten being high ability). This form is a self-assessment tool to determine where you see your present skills now, and then you will re-assess the same skills at the end of the program.

PDFDownload the pdf file here.

Fill out the online form here.

 

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Starkey Offers On-Site Customized Service Training for Your Staff

Starkey Private TrainingCustomized Service Management Education and Training Offered in Your Home!

Starkey International® focuses on Service as an Expertise with Education, Placement, Publications, and for Service Management!

 

Starkey Identifies your Service Vision and provides On-site Customized Training for your Service Staff.

 

 

 

 

  • Our Graduates are all over the world
  • We provide HQ Service Management Software

Let Starkey International®…

  • Help Establish your Service Vision and Service Training Goals
  • Develop a Management Plan or Blueprint of your Vision of Service for your home and family with Staffing Needs
  • Customize, Zone & create Task Sheets for Daily and Seasonal Duties, both for the Residence and Outside Property
  • Customize our Recruitment and Placement to fit your Unique Needs
  • Educate your staff in Fine Housekeeping Techniques, Clothing and Linen Care, Entertaining, Nanny Management, and more! (more…)

The Certified Household Management Program

Household Manager Training

Household Manager Training

Adobe AcrobatDownload this curriculum as a pdf.

The Starkey International Institute intensive 360-hour, eight-week Household Manager Training  Program provides a full Household Service Management Certification. This program is 20 years old in sophistication and is absolutely essential in the marketplace of the Household Management profession. It presents the management tools, the technical skills in ten service areas, the personal development, and the luxury-product knowledge required for all those entering the Service Management Profession. Starkey also will continue to add cutting-edge curriculum additions and our dream team of resources throughout the year.

Students in this amazing full Household Management offering will receive:

  • Household Management Certification,
  • Starkey Systems Certification
  • StarkeyHQ© Software and complete library of household management publications and vendor resources
  • Luxury Service Etiquette and Protocols
  • Fine Housekeeping Techniques
  • Entertainment and Event Planning
  • Private Service Sommelier Certification
  • Culinary for Private Service
  • Property and Grounds, Maintenance, Security and Smart-Home Technology
  • The ability to customize and set up a comprehensive Service Management Plan
  • Professional Profiling for your Service Career Goals
  • Completion of a customized Service Management Plan

The Certified Household Management Program comprises 360 curriculum hours. The Certified Household Management Program is divided into the following educational areas:

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Starkey’s Estate Managers Program

Starkey’s Estate Manager’s Program is the above course accelerated to be a 255 hour, four-week course for those persons that have two – three years of experience in Private Service. This program offers the training and expertise that are essential to be the highest level of Household Service expert available in the marketplace today. Starkey’s Service Management System and StarkeyHQ™ Software are taught and set the stage for an overall understanding of Private Service Management and the Management Tools required to succeed. Each student also identifies their own unique style of Service in our Relationship of Service Course. A series of evaluators teach students to understand the correct style of service position for them. Administration, Financial Management and Human Resources for Private Service, including working with Family Offices and the Management of Multiple Homes is taught. An in-depth course on Entertaining, Wine and Wine Cellar Management is taught. Our Leadership and overall Vendor Management for Private Service is also taught in this well-rounded program.

The Estate Manager Program is a sophisticated and competency-based program that recognizes and develops the knowledge, experience and expertise of the Estate Manager.

Note: this course does not have Culinary Training.

Certified Estate Management Graduate will have:

  • Service Estate Management Certification.
  • StarkeyHQ™ Software and Service Management Publications.
  • World sophistication in the identification of Luxury Products and resources.
  • Knowledge of Luxury Service Etiquette and Protocols.
  • The technical knowledge of Entertainment, Wine, Event Planning and Wine Cellar management.
  • The Ability to identify, customize and set up a comprehensive Service Management Plan.
  • The ability to manage Smart Home Technology.
  • The ability to develop Contractor and Vendor Resources and manage such contractors and vendors.
  • Professional Profiling for your Service Career Goals.
  • The knowledge of Administrative Skills for Private Service.
  • The ability to integrate Security and Protection for Private Service and integrate security plans with the overall Service Plan.
  • The expertise to lead and nurture multiple household staff personnel utilizing Human Resources procedures that have become essential in large private homes.
  • The ability to provide a polished international presentation and have presence as a Leader.

The Certified Estate Manager Program comprises 255 curriculum hours and is divided into five areas:

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