Starkey Housekeeping as an Expertise


Housekeeping is to Household Management as bookkeeping is to Accounting. If you don’t know it, you can’t really supervise Housekeepers or train them. It’s an integral part of a Household Manager’s knowledge. Starkey International is offering a 40-hour (five-day) course for Household Managers to come out knowing what fine housekeeping means.

 

 

Starkey Fine Housekeeping Course

$2,495.00

when taken with another of Starkey short course offering

Room and board are provided as part of the tuition. Course will be provided at the Starkey Mansion in Denver. We have seven new upgraded bedrooms and bathrooms. The Mansion has a gym, pool room and a full kitchen.

 

 

Curriculum offered in this course:

  • Starkey cleaning philosophy for the high-net-worth
  • The Relationship of Service, etiquette and protocols
  • Housekeeping baselines and variables
  • Family Housekeeping favorites and standards
  • Creation of a customized household Housekeeping plan
  • Learn about organic and standard products, chemicals, tools and safety
  • Closet organization and inventory management skills
  • Students will develop Zones and Task Sheets (bring your architectural drawings)
  • Identify Daily Graces, project tasks and weekly, monthly and seasonal cleaning schedules

Technical Skills: 

  • Correct cleaning methods and techniques
  • Dusting, care of wood, care of wood floors, carpets and fine rugs
  • Proper care and cleaning of art, books, antiques, and other collectibles
  • Care of silver, glass, crystal, china, chandeliers and windows
  • Bathroom and kitchen cleaning
  • Making beds, performing turndown, linen closet organization, care of bed linens and laundry practices

 

Click here to download the course brochure

Update for the New Year

Starkey International is now almost 41 years strong. We have created service terminology for private homes, patented a service manage system unique for private homes, written 18 textbooks and placed 95 percent of our Graduates.

We invite all those in private service to get educated. Grow our profession by growing your knowledge.

Employers prefer educated professionals in today’s market.

Happy New Year!

Changes in Private Service

Placement techniques in our Private Service profession have changed dramatically in the last few years.

  1. New employers do not understand your value other than for cooking and cleaning.
  2. Employees who are not Starkey Graduates do not have the language to communicate their value and what Household Management really can be.
  3. Those seeking positions do not understand what the right style of position is for them.
  4. Employers do not understand how to choose the right candidate for them.

To ensure long-term success, Placement in Private Service has become a highly sophisticated matching process. All Starkey Graduates (we have a 95 percent placement rate) are represented by Starkey after training.

In 40 years, we’ve learned what works for our high-net-worth Clientele, and know what is individually correct for our Graduates!

“Service must be positioned to be successful!”

Contact Starkey at 720-788-3398.

The Need for Starkey Trained Household Managers

 

Hiring a Household or Estate Manager is a tricky process these days. It’s hard to find a qualified person who fits into your lifestyle, and turnover is very expensive! There are no required certifications to enter the profession except the ones you as an employer might request. This means your potential candidate may be a great organizer or chef, but they may be completely ignorant when it comes to actual Household Management.

Starkey only places those who have been Starkey educated because our Graduates stand out from the crowd. They understand appropriate etiquette and household protocols. They take privacy seriously, and they have the knowledge of best practices and management tools specifically for homes. Our graduates understand various lifestyles, beliefs, and attitudes and have creditable knowledge when it comes to performing tasks. Service is a very unique relationship. How does a client really know what their candidate will bring to the table?

Our industry is growing and needs more trained professionals.

Browse our course offerings to send your current Household Manager for Starkey training.

YG0813



YG0813Certified Household Estate Manager/Chef

Top Three Standards:

Property & Grounds
Maintenance
Administrative

(more…)

Starkey Summer 2019

What’s Going on At Starkey!

July 22nd to August 3rd 2019 Certified Household Management Systems and Personal Statement Courses offered at the Starkey Mansion.
$7,745. Includes Service Education and Housing, breakfast and lunch provided.

VA Certified

STARKEY SERVICE MANAGEMENT SYSTEM

Starkey’s Service Management Patented System
Any size estate, or property; any number of family members
11 unique Private Service Management Tools and Household Service Language
Essential knowledge for those working in Private Service
Estate or Household Manager, Personal Assistant or Family Office
A Starkey Certification Program.

The Relationship of Service and Your Personal Statement Program
will show you the process and path to identify your perfect position.
We will guide you in developing your Personal Statement and identify your top
3-4 Service Standards, Service Style, and the Employer’s Service Expectations right for you.

Call 1-800-888-4904 For More Information

RTA Reunion & Starkey Mansion Restoration.
A Weekend Experience of Meeting Up With Old Friends and Making New Ones!
August 10th and 11th 2019 at the Starkey Mansion

 

RSVP for the RTA Event Today!
 
Are You A Starkey Graduate and looking for a new position?
Click here to view all of our current positions available!

2019 RTA Reunion Event

Calling All Starkey Graduates

What’s New at Starkey!

RTA Reunion & Starkey Mansion Restoration.
A Weekend Experience of Meeting Up With Old Friends and Making New Ones!
August 10th and 11th 2019 at the Starkey Mansion

 

 

Saturday the 10th.


Saying Hello! Mansion tour restorations and hugs
10:00 am until to 2:00 pm
A Coffee brunch and more.

 

Sharing Memories at the Mansion and in the Journey of Serving!
4:00 pm – 8:00 pm Wine and nibbles.

 

Sunday the 11th.

Sunday morning Congratulations with Promises of continued Success in Service!
10:00 pm-2:00 pm Brunch

Old pictures please! From your memories at the mansion… laughter and more.

 

August 10th and 11th 2019 at the Starkey Mansion

1350 Logan Street
Denver Colorado
80203

Reserve a hotel at Warwick, Brown, Hilton, and many others. Hotels in downtown Denver are all within walking distance.

Donate a minimum of $25.00 to RTA for this event, all proceeds go to student scholarships,
you will get updates for future events through our RTA newsletters and much more!
 

RSVP Today!

New at Starkey!

Starkey just hired a writer to help edit Mrs. Starkey’s new publication of the more outrageous and memorable formal dinners here at the mansion…oops, we don’t have a name yet. I started writing it in 2017 as I began sorting through old Starkey files. I have pictures, memorabilia and vivid memories that won’t go away. Does anyone remember why we never serve chocolate mousse? How about the day-long table setting process, where we measured place settings with perfection? Dr. Lewan’s spectacular support and co-host position? I miss them! It’s coming!

Xavier Medecin, our Director of Education since 2018, is currently in classes with the United States Department of Veteran Affairs. Yes, our VA approval is alive and well for all our military students who continue to come for further education, as is our Satter Scholarship fund.  See Xavier’s bio.

Starkey hosted two classes in 2019, featuring our Systems Course and our Personal Statement Course. Both are Certification Courses and especially designed for those who are not recent Starkey Graduates or who are currently working in Private Service.  See our Course Information here.

The mansion remodel is almost done…I keep saying that and we find one more thing to add. We were going to do a little painting in November 2018. Guess we just kept going. Today, in addition to a new roof with down spouts, some of it is copper that the sun lights the neighborhood. Did I say we painted outside as well? We also have nine gorgeous bedrooms; all named for their essence. My favorite is the Casablanca room, though Timi’s Hideaway is darling. We have all new wonderful bathrooms; all floors are sanded and present beautiful old guard birch that one can no longer purchase, adorned with Jay Azari’s magnificent rugs, and a pool play room complete with a pool table for guests. We also put in a new irrigation system and our own plants, with our own Steve Smith’s help. What are left are windows installed in the back entrance porch where only screens used to exist, and we have now completed a workout/massage room. We’ve exposed two inner walls of brick and are putting in a wooden floor.

Courses 2019

Starkey Holds Summer and Fall Courses at the Starkey Mansion in Denver Colorado

July 22nd to August 3rd 2019

Certified Household Management Systems and Personal Statement Courses

RTA Reunion 2019

 

Calling All Starkey Graduates

What’s New at Starkey!

RTA Reunion & Starkey Mansion Restoration.
A Weekend Experience of Meeting Up With Old Friends and Making New Ones!
August 10th and 11th 2019 at the Starkey Mansion

 

Read More About This Event

 

Busy 2019! Whats New At Starkey

2019 has certainly been a busy year so far, with the launch of www.starkeymanagementtraining.com our new online school just a couple months ago, offering 2 courses online through this very comprehensive online school system. Enabling students to study at their pace, and have lifetime access to their course. The school is backed up by live teachers to help them through their course. The courses are tailored for individuals with previous experience in the field of Service.

Additionally we have also begun a new chapter in the life of Starkey Mansion, With several projects running at once, from re-doing the floors, new paint on the walls, new windows through out, new roofing along with new treatments such as carpets and window treatments. In all its been a very busy year for me and the rest of the team. Xavier apart from teaching courses has been very  hands on with the updates to the mansion. I have been working with placement, handling the new decor and cooking for the whole work team!

More to come!

Mary Louise Starkey

Private Education or On-Site Training Programs for Staff

The following are short–term programs provided on-site at Clients’ homes or at Starkey International.

 

They are specific to the Starkey Ten Standards categories: Administration, Housekeeping, Maintenance, Property and Grounds, Entertaining, Culinary, Clothing and Valet, Transportation and Travel, Safety and Protection and Personal Care.

 

Individual Standards Modules can be taken to receive Course Completions. Full Programs must be completed to receive Certification in each of the specialized focused educational offerings.

 

Private Service Training for Fine Housekeeping or for Yachts

Etiquette and Service Training to include Old Guard Housekeeping, Household Organization, Products/Tools, and Hands-on Skills Training to include setting up a customized Housekeeping Plan, Zoning and Task Sheets, Household Etiquette and protocols for working in a private home.

5 Days

Private Service Training for Entertainment

This course introduces the student to entertaining in a private home or Yacht, to include: Personal Presentation, Speech and Service Attitudes, International Guest Protocols and Etiquette, Personal Graces, Professional Boundaries, Entertainment Planning, Formal and Informal Table Service and Settings, Wine and Champagne Service, Event Planning, and other technical skills. Designed for Private Household, Yacht, Club Butler Duties or a hands-on Butler position.

5 Days

Private Service Training for Clothing and Valet Care

This course includes training for proper Clothing Care, Closet Organization, Laundry and Ironing, Personal Shopping and recognition of Luxury Products, Care of fine Accessories, spot removal, fine washables, reading labels, basic sewing and dry cleaning management.

3 Days

Call Us Today For More Information
1-800-888-4904 or (303) 832-5510

Or Click here to request more information about private training

Let’s Talk Placement!

Part 1

I have been placing Private Service professionals for nearly 40 years.
Early on, I placed those who came to me who were in the profession, but not my Graduates.
I quickly learned why the Starkey training creates real and effective Household and Estate Managers.
I now only place my trained Graduates, both new and highly experienced returning Graduates. (more…)

For All Current Household & Estate Managers

Starkey Has Taken Its Essential Knowledge and foundation
from Its Household and Estate Manager Courses and is
offering them in two courses…


We have found that experienced managers and staff have solid Technical Skills.

We now provide the management tools to create the perfect home structure to compliment your Technical Skills!

We also have the tools for you to know What you are worth!And What your Perfect Position is!

(more…)

June 2018 – Service Management Systems Course

This coming June 11th through June 15th, 2018 Starkey will have an on-site Course covering the
Service Management Systems Course for those specifically working in private service.The Systems course will cover all of the Starkey systems, which will give any current Household or Estate Manager the foundational training in order to run an efficient household. Our time tested and industry proven tools and management tools will keep your Principals home or estate out of that dreaded “Crisis Mode”.The June Course will cover the following topics:
Starkey Service Management Model
The June course will cover the following topics:
THE STARKEY SERVICE MANAGEMENT SYSTEM IS AN INTERACTIVE COMMUNICATION PROCESS THAT IDENTIFIES, DEFINES AND ORGANIZES SERVICE EXPECTATIONS.THESE MANAGEMENT TOOLS ARE ESSENTIAL IN MANAGING A HOME AND IDENTIFYING A SERVICE STRUCTURE.
ALL PROFESSIONALS NEED TRAINING!
SERVICE LANGUAGE
All professions have a language and so does Private Service. You will learn how to talk and think like a real Household or Estate Manager. This will give you credibility for your profession.HOUSEHOLD MANAGEMENT TOOLBOX
The Starkey Service Management System has over 11 management tools that you will use to manage your Family, Staff and Environment and to understand the logical process.THE SERVICE VISION
Learning the Principals lifestyle, environment and their expectations of Service THE PEOPLE – FAVORITES, SCHEDULES STAFF CALENDAR AND FAMILY TREE
You will learn Family Favorites, learn the Family Dynamics and learn how to put these into Standards so you have some accountability when managing your Staff and supporting your Family. ENVIRONMENT
Teaches you where Service takes place that can include multiple homes and how you can set up a Property and Grounds plan. ZONING AND TASK SHEETS
Will teach you how to develop your Housekeeping Plan and structure your housekeeping staff. TEN STANDARDS, THE STANDARDS MATRIX, BASELINES AND VARIABLES
Teaches you how to identify your Principal and Family expectations in multiple areas and identifying what it takes in terms of hours and positions to support the Family including factors that are unique to your Principals lifestyle.
SETTING UP AND MANAGING ENTERTAINING EVENTS USING THE STARKEY ENTERTAINMENT PLANNER
Teaches you how to set up a functional Entertainment event, forgetting nothing. SETTING UP MAINTENANCE DOCUMENTATIONTEACHES YOU PROCESSES TO MANAGE MAINTENANCE REQUESTS, PROJECTS AND MASTERING THE MOMENT WHEN UNEXPECTED SITUATIONS ARISE.
TECHNICAL SKILLS QUALIFIER
Will teach you how to identify what your Staff knows and what they are bringing to the table. TECHNICAL SKILLS MATRIX
Will teach you how to compare your Staff strengths, next to the family needs to identify the level of the staff. DAY IN THE LIFE
Will teach you how to develop a written documentation that communicates to your Principal and Staff what everyone is doing all day. SERVICE MATRIX
Teaches you how to document and share the Staff information by staff hours to your Principal. If you are interested in this upcoming course in June give us a call today, spaces are filling quick.
1-877-782-7539

Starkey Household Manager Graduates Available Now for the New York City Area!

Starkey Graduates Now Available For NYC
and surrounding Boroughs

 

 

 

 

 

vlancavicStarkey Household Manager Graduates Available Now!

Vanessa Lancaric

I was born in Paris, France to an American father and a French mother, making me a dual citizen. My father was born in Czechoslovakia to a Slovak father who built a textile company from the ground and a Hungarian mother who was a social worker. Both were of the Catholic faith. The family was dispersed for many years as they had to leave their country due to the Russian invasion. They finally all reunited in Canada after several years and went on to immigrate to the US and became very proud Americans. My mother is the result of a French father born in French Algeria, a veteran of WWII and who became confined  in a German work camp for numerous years, he was one of the few of the French prisoners to have survived the conditions.  He became an engineer for British Petroleum. Her mother was from the French Alps and was an accountant until they married. Her parents met at a sanatorium where my grandfather was sent to recuperate. They both had a passion for music and were in a choir together. In turn my parents met in Paris, where both worked for Colgate Palmolive. My mother quit her career when I was born. My father’s career evolved from marketing VP to general manager which launched into international postings in Europe, Latin America, Middle East, Persian Gulf and Larchmont, New York. My mother, two younger brothers, cat, and dog followed him and during the summers we would go and stay with my French grandparents.

(more…)

Graduate Wisdom part 2

In the second of our Graduate Wisdom series we ask Mr. S.M. a graduate of Class 63 a series of questions in order to gain some wisdom from her experience

Q. Professional name used, # of years in private service. 
A. Mr. S.M- 19 years….. Wow…. Time is flying by….

Q. Title in your position… HM or EM or? –
A. Estate Manager

(more…)

Graduate Wisdom part 1

In the first of our Graduate Wisdom series we ask Ms. D.L. a graduate of Class 93 a series of questions in order to gain some wisdom from her experience.

Q.   Number of years in private service.
A. Been in private service ten (10) years

Q.   Title in your position… HM or EM or?
A. Estate Manager

(more…)

CF0104

cf0709Starkey Estate Manager

Top 4 Standards

Administrative
Culinary
Entertaining
Housekeeping

Willing to relocate anywhere for the right position

(more…)

Best Of the Best Starkey Has To Offer


Click Me For Additional Available Graduates

SS0092 – Certified Estate Manager
Will go anywhere for the right position

Graduate SS0092 was raised in the Midwest but has spent many years working on the East Coast. With nearly 10 years of experience managing Estates, he has a sophisticated understanding of households. He is a true “Go To” person for any situation that may arise with top notch people management skills. Noted for being highly adaptable with excellent cooking skills and an eye for detail both inside and outside the home.

Top Standards: Administrative, Housekeeping, Culinary, Maintenance


CM0153 – Certified Estate Manager
Will go anywhere for the right position

With a Secret Service background serving Presidents and other diplomats, and an eye for detail, Graduate CM0153 is incredibly versatile and adaptable. Originally from upstate New York, he is now looking for long-term placement as an Estate Manager and is willing to relocate for the right position and family. He has experience managing staff and is highly adaptable. He is an excellent multi-tasker who knows how to put together a Service Management Plan. He is skilled in Calendar Management and Travel Logistics.

Top Standards: Administration, Housekeeping, Entertaining, Safety & Protection


NB0155 – Certified Estate Manager/Personal Chef
Prefers New York/Tristate area

With a seasoned background in Culinary and Management Skills, owning and operating a Personal Chef business in New Jersey, Graduate NB0155 is highly skilled as a Jewish Kosher Chef. She has experience in daily meal preparation, Entertaining, and specialty diets. She is very knowledgeable in Kosher diets and requirements for Kosher kitchens. She has an eye for detail and is currently looking for a family where she is able to make a difference.

Top Standards:Administration, Housekeeping, Culinary, and Entertaining


BM0157 – Certified Household Manager
Will go anywhere for the right position

Graduate BM0157 has been working in Private Service for more than 10 years. He is very hands-on and works well as part of a team or independently. He is currently looking for a long-term position where his varied skills can be fully utilized. His skills include Table Service, Entertaining, Personal Assistant duties, care of Clothing, and basic Maintenance with excellent Administrative abilities. He possesses a true Midwestern work ethic, which is apparent in his “get the job done” style.

Top Standards: Administrative, Housekeeping, Entertaining


VLR0157 – Family Attendant/Executive Housekeeper
Will go anywhere for the right position

Fluent in English & Spanish

With more than 26 years of experience working as a Nanny and Family Attendant, Graduate VLR0157 is currently seeking a long-term position with a family where she can work with children, support/manage fine Housekeeping, and uphold the overall structure within a home. She is reliable, responsible, and very adaptable in all situations. Her background has also included vendor management and basic cooking within the home.

Top Standards: Personal Care (children), Housekeeping, and Administration

Articles of Interest:

Learn More About Our Certification Programs

Starkey Podcasts

Starkey Placement Services

Take A Look At Our Available Positions

Learn More About Mrs. Starkey

Learn More About The Starkey Institute


Watch The Video
A Place Where You Can See Great Private Staffing in the Making

A Rewarding Career In Private Service Management Through Starkey Institute

Contact Starkey International | Hire A Graduate | Available Jobs | Starkey Blog | Visit Our Homepage

SS0092

Certified Estate Manager

Sment 2017Top Standards
Administrative
Housekeeping
Culinary
Maintenance

 

 

 

 

Will go anywhere for the right position
(more…)

Starkey’s Best of the Best!


Click Me For Additional Available Graduates

SS0092 – Certified Estate Manager
Will go anywhere for the right position

Graduate SS0092 was raised in the Midwest but has spent many years working on the East Coast. With nearly 10 years of experience managing Estates, he has a sophisticated understanding of households. He is a true “Go To” person for any situation that may arise with top notch people management skills. Noted for being highly adaptable with excellent cooking skills and an eye for detail both inside and outside the home.

Top Standards: Administrative, Housekeeping, Culinary, Maintenance


CM0153 – Certified Estate Manager
Will go anywhere for the right position

With a Secret Service background serving Presidents and other diplomats, and an eye for detail, Graduate CM0153 is incredibly versatile and adaptable. Originally from upstate New York, he is now looking for long-term placement as an Estate Manager and is willing to relocate for the right position and family. He has experience managing staff and is highly adaptable. He is an excellent multi-tasker who knows how to put together a Service Management Plan. He is skilled in Calendar Management and Travel Logistics.

Top Standards: Administration, Housekeeping, Entertaining, Safety & Protection


NB0155 – Certified Estate Manager/Personal Chef
Prefers New York/Tristate area

With a seasoned background in Culinary and Management Skills, owning and operating a Personal Chef business in New Jersey, Graduate NB0155 is highly skilled as a Jewish Kosher Chef. She has experience in daily meal preparation, Entertaining, and specialty diets. She is very knowledgeable in Kosher diets and requirements for Kosher kitchens. She has an eye for detail and is currently looking for a family where she is able to make a difference.

Top Standards:Administration, Housekeeping, Culinary, and Entertaining


BM0157 – Certified Household Manager
Will go anywhere for the right position

Graduate BM0157 has been working in Private Service for more than 10 years. He is very hands-on and works well as part of a team or independently. He is currently looking for a long-term position where his varied skills can be fully utilized. His skills include Table Service, Entertaining, Personal Assistant duties, care of Clothing, and basic Maintenance with excellent Administrative abilities. He possesses a true Midwestern work ethic, which is apparent in his “get the job done” style.

Top Standards: Administrative, Housekeeping, Entertaining


VLR0157 – Family Attendant/Executive Housekeeper
Will go anywhere for the right position

Fluent in English & Spanish

With more than 26 years of experience working as a Nanny and Family Attendant, Graduate VLR0157 is currently seeking a long-term position with a family where she can work with children, support/manage fine Housekeeping, and uphold the overall structure within a home. She is reliable, responsible, and very adaptable in all situations. Her background has also included vendor management and basic cooking within the home.

Top Standards: Personal Care (children), Housekeeping, and Administration

Articles of Interest:

Learn More About Our Certification Programs

Starkey Podcasts

Starkey Placement Services

Take A Look At Our Available Positions

Learn More About Mrs. Starkey

Learn More About The Starkey Institute


Watch The Video
A Place Where You Can See Great Private Staffing in the Making

A Rewarding Career In Private Service Management Through Starkey Institute

Contact Starkey International | Hire A Graduate | Available Jobs | Starkey Blog | Visit Our Homepage

Starkey Publications

The Starkey Mission

To create a world-class Private Service industry in which Private Service Management is seen as an art form, continuing education and growth are valued, and standards of professionalism are recognized, honored and fortified.

Click here to visit the Starkey Online Book Store

Starkey Publications 2019

  • The Original Guide to Private Service Management 
  • Mrs. Starkey’s Fine Housekeeping Standards for the Private Home (English and Spanish)
  • Mrs. Starkey’s – The Relationship of Service for the Private Home
  • Mrs. Starkey’s Private Butler Etiquette for the Private Home
  • Starkey’s Clothing and Valet Standards for the Private Home
  • Starkey’s Alchemy of Cooking for the Private Chef (2nd edition)
  • Mrs. Starkey’s Entertaining Etiquette and Protocols for the Private Home
  • Mrs. Starkey’s Administrative Standards for the Private Home
  • Mrs. Starkey’s Elder Care for Private Service
  • Mrs. Starkey’s Starkey Service Management System for the Private Home
  • Mrs. Starkey’s Entertaining Planner
  • Mrs. Starkey’s Nanny Manager
  • Mrs. Starkey’s Setting Household Standards
  • Air Force Enlisted Aide Household Management Guide
  • Mrs. Starkey’s Wine Resource Book