Administrative:
· Familiar with the use of PC and Mac operating systems, specific software
· Experience managing staff in the private home and at previous jobs in hospitality industry
· Experience with vendors and contractors, architects for renovation projects, chooses vendors according to the tasks given by the principal
· Supervised multiple renovation projects and worked closely with general contractor for quotes and execution of the projects according to the principal needs
· Chose various products for interior design projects for the principal
· Researched and purchased interior design items on the request of the principal
· Made orders for the furniture and appliances, lights, etc.
· Manages schedules, calendars, and household budgets
· Trained in the patented Starkey Service Management model
· Monthly bank account report
· Performs certain monthly payments or different accounts
Housekeeping:
· Capable of zoning a home for cleaning and creating task sheets
· Cares for high-end antiques, artwork, and other collectible and valuable household items
· Knowledgeable of specific cleaning and laundry products and their appropriate use
· Purchasing and restocking proper cleaning products
· Researching the products that are safe for pets and children
Culinary:
· Comfortable creating simple meals with everyday pantry items
· Familiar with cooking certain ethnic cuisines
· Capable of pairing food and wine
· Full grocery shopping
Clothing & Valet:
· Launders and irons clothing
· Specialty fabric, shoe, and leather care
· Capable of sewing buttons and performing minor clothing repairs
· Rotates clothing for seasonal storage
· Organizes closets and packs and unpacks for business and leisure travel
· Has a great personal interest in clothing and fashion
· Have a good knowledge of high-end brands of clothing, shoes, accessories and perfumes
Entertaining:
· Trained in the Ballet of Service Style
· Event planning and organization
· Trained in American plated, French, Russian, and English styles of service
· Table Settings
· Cares for fine crystal, china, and silver
· Able to coordinate and execute formal and informal entertaining events
· Create a desired ambiance in the home, based on a Principal’s standards
· Knowledgeable floral arranging
· Familiar with wines and spirits, purchasing any wines and spirits that requested by the principal
· Cigar shopping and humidor care
Property & Grounds:
Safety and Protection:
· Walks property daily
Maintenance:
· Basic maintenance of HVAC, plumbing, electrical, and security/smart home systems
· Repair and maintenance of HVAC, plumbing, electrical, and security/smart home systems
· List advanced knowledge of specific systems: Christon
· Any kind of home maintenance from professional upholstery cleaning to professional stone cleaning
· Close work with plumbers, electricals, installers, general contractors, audio and video specialists, drapery installers, painters, A/C specialists, etc.
Travel & Transportation:
· Experience serving on luxury yachts.
· Capable of doing chauffeuring
· Coordinates travel, international and domestic, including flights, hotels, ground transportation, restaurant reservations, etc.
· Trained in Aircraft procedures and safety, inflight service of VIP. Corporate Aviation. Cabin in service, food procurement, handling, prep0aration, galley safety, bed making, and caring for the cabin in flight. Medical Certification in CP r, evacuation, live fire, ditching, hypoxia drill
· Well-travelled and interested in traveling with the principal if needed
· Performs basic vehicle and golf cars maintenance (oil changes, tire rotation, maintaining fluid levels, etc.)
· Able to purchase a vehicle, golf cars according to the principal’s instructions
· Coordinate’s vehicle maintenance schedule, insurance, registration, and licensure
Pet Care:
· Knowledge and experience of regular health maintenance of small dogs and cats.
· Supervised or unsupervised animal medical care (administering medications) for principals’ pets: small dogs, cats.
· Booking of flights and all necessary paperwork for pet’s travel with or without principals.
· Familiar with working with commercial pet carriers
· Comfortable working around pets
· Took care of principal’s pets on multiple occasions
· Close work with veterinarian on multiple occasions
Guest Care:
· Experience working in a home with frequent high level house guests
· Level of concierge service offered: whatever guest requested- information was found and provides
· Guest management (profiles, likes/dislikes, services and tourism offered, etc.)
Child Care:
· Experience caring for children, 2–5-year-old, baby-sitting, food preparation, giving a bath, putting to bed, outdoor walks without additional supervision.
· Natural affinity and life experience with children |