| 1981 | Created the concept of the Professional Household Manager and coined the term “Household Manager” |
| 1985 | Became a nationally recognized private service placement company |
| 1987 |
Hosted first “International Nanny Conference” and became a charter member of the International Nanny Association |
| 1988 |
Developed first approved educational curriculum for personal service and Household Management |
| 1989 |
Published first Household Management text, The Original Guide to Household Management© |
| 1990 |
Opened first School for Household Service Management in the United States |
| 1991 |
Featured on the front page of the Life Styles Section, USA Today |
| 1995 |
Developed the first professional and systemized language for the service profession |
| 1997 |
Patented the world’s first Service Management System that identifies and manages Service Expectations |
| 1998 |
Published Mrs. Starkey’s Nanny Manager© |
| 1998 |
Developed The Household Manager’s Software for the Private Service Profession |
| 1999 |
Offered first publication for Private Chefs, The Alchemy of Cooking© |
| 1999 |
Starkey International® featured on front page of The New York Times |
| 2000 |
Published Mrs. Starkey’s Setting Household Standards© for employers |
| 2000 |
Created “Restoring the Art®” Continuing Education Conference, now an International Association for Private Service Professionals |
| 2001 |
Starkey Household Management curriculum became an approved U.S. Military educational program |
| 2002 |
Incorporated Wine Cellar Management into Household Management Curriculum |
| 2003 |
Began training Butling and Service Etiquette Skills for the Hospitality Market, Private Clubs and Luxury Service Hotels |
| 2005 |
Household Manager title accepted by the Department of Labor. Supported the development of a National Certification in Household Management |
| 2007 |
Prominently featured as Chapter One in the Wall Street Journal’s publication “Richistan,” by Robert Frank, about High Net Worth, as well as Frank’s book The High Beta Rich! |
| 2008 |
Graduated Class 100! |
| 2008 |
Featured in London Times and French TV |
| 2009 |
Development and re-release of StarkeyHQ© Service Management Software – Managing the Business of Private Service |
| 2009 |
Featured in The Costco Connection |
| 2009 |
Featured in Forbes Magazine and “The Today Show” |
| 2010 |
Created specialized student scholarships and loan programs in cooperation with Restoring the Art® for Potential Students needing financial aid |
| 2010 |
Invited to provide Luxury Service Education in Asia and the Caribbean |
| 2011 |
Created specialized Service Managers Certification Program for Estate, Service, Concierge, Senior and other Service Hospitality for Residential Communities. |
| 2012 |
Launched Certified Service Management System Correspondence Course |
| 2013 |
Teaching Starkey curriculum in China |
| 2015 |
Created Textbooks and Curricula for each of the Ten Standards |
| 2016 |
Published Ebooks for Alchemy of Cooking For the Private Chef 2nd Edition Ebook Version & Ms. Starkey’s Original Guide to Private Service Management – Ebook version |
| 2017 |
Published Ebooks Mrs. Starkey’s Entertaining Etiquette and Protocols -EBOOK Version, and Mrs. Starkey’s Fine Housekeeping Standards for the Private Home -EBOOK both in English and Spanish |
| 2017 |
Developed the Online Correspondence courses: Starkey Service Management System Course & The Relationship of Service And Your Personal Statement Correspondence Course |
