Domestic Staff Training
Today a prospective client called, seeking private service training for her current household staff. She exclaimed, “Whew! You were hard to find, Mrs. Starkey!” Given that Starkey International comes up first when you Google Household Management, I was stunned until I asked, “What were your search words?” She replied, “Domestic Staff Training.” Those who know me and my work understand that I have been a wordsmith for this unique profession of Private Service and have written extensively for the industry, developing the use of over 100 words and terms including coining the title “Household Manager.”
Over the years I have rallied against ever referring to our Graduates as “Domestics.” The term domestic often has a negative association including: uneducated, low skill, not always trustworthy, non-English speaking, and more; this is not a good beginning for a growing young profession. The word Domestic is defined in Webster’s 1999 edition as, “pertaining to the home, family, or household affairs” and “tame; domesticated”. Much of my work over the last 30 years has been to actually create a world-recognized, well-respected, educated, and appropriately paid profession. The term domestic continues to play a vital role in defining those that do the more unskilled, hand’s on cleaning and outside heavy grounds work in private service. However, to continue to utilize the word Domestic to define, categorize, or refer to those who have attained years of service management education, abilities, and expertise as a “domestic” is much like referring to an architect as a carpenter!